Dove Soft Ltd management interview: Dove Soft IPO: Can AI-Led Customer Engagement Drive the Next Phase of Growth? | Muktesh Narula
Moneycontrol, 2026-09-28. Video: https://www.youtube.com/watch?v=Cxf-vbV4k5s
- International expansion: Dove Soft’s Dubai subsidiary currently generates about 42% of company revenue, with the GCC region serving as the primary near-term target alongside future expansion into Southeast Asia and Europe.
- OTP-free authentication: Driven by RBI fraud-prevention mandates for the BFSI sector, the company is deploying telco-based Open Network APIs to provide seamless, frictionless mobile verification claimed to be 30 times safer than traditional OTP SMS.
- IPO margin strategy: Proceeds from the public listing will fund in-house engineering and eliminate intermediary channel partners, allowing direct telecom procurement that is expected to expand margins by an additional 5% to 8%.
- Working capital management: Dove Soft is addressing elevated debtor days projected at over 140 days through FY28 by using IPO capital to bridge the mismatch between 90-day enterprise credit terms and 30-day operator payment schedules.