RNFI Services Ltd Q2 FY2026 Concall Summary & Transcript Notes

Source transcript PDF: https://www.stockscans.in/document/d3b9rms0yt9butb7eey5xnrq.pdf

# 1. Financial Performance

## A. Key Figures
   * Revenue Growth: 2.9% H1 FY26 YoY
   * **PAT Margin Expansion:** **61.3%** net PAT margin growth, up from prior year
   * Non-Forex PAT Margin: 6.5% (improved from 4%)
   *   **H1 PAT:** **₹14 Cr** reported
   *   **DMT Revenue Decline:** **49%** HoH drop in H1
   *   **Unutilized IPO Proceeds:** **₹25 Cr** remaining

## B. Revenue Growth
   *   **Strategic Portfolio Shift:** Robust revenue growth achieved despite exiting low-margin forex and DMT businesses, with strong double-digit growth in alternative high-margin offerings.
   *   **ARPU Dynamics:** ARPU under pressure from Payworld’s lower-revenue base, but active initiatives underway to lift value per user.

## C. Profit Margins
   *   **Margin Resilience:** Non-forex profitability reached 5% despite ₹30 Cr DMT revenue loss, driven by successful substitution with high-margin products.
   *   **Profitability Leverage:** PAT margin expansion outpaced EBITDA growth due to declining depreciation, highlighting improved asset efficiency.

## D. Cash Flow Use
   *   **Capital Allocation Discipline:** ₹25 Cr IPO funds preserved for targeted working capital needs, particularly weekend liquidity in the CRA business.
   *   **Funding Strategy:** Recent preferential allotment executed to support general growth without tapping reserved IPO proceeds.

## E. PAT & EBITDA
   *   **Earnings Quality:** Strong gross profit and rising PAT despite lower EBITDA, which was affected by non-cash accounting adjustments rather than operational weakness.
   *   **No Formal Guidance:** Management declined to extrapolate H1’s ₹14 Cr PAT into a full-year projection, maintaining stance against issuing earnings guidance.

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# 2. Product & Segment Performance

## A. Key Figures
   *   **Paysprint Revenue:** **₹71 Cr** H1 FY26 (despite ~₹17–18 Cr DMT decline)
   *   **Paysprint PAT:** **₹4 Cr** H1 FY26

## B. New Product Launches
   *   **Accelerated Diversification:** Launched telemarketing insurance portal, EXcrow, EXcode, motor insurance, air ticketing, and cash management services, marking a strategic shift toward broader fintech offerings.
   *   **Phased Product Rollout:** Four new products launching immediately, with eight more in development to be rolled out gradually, ensuring manageable marketing execution.
   *   **B2C Expansion in Forex:** A new direct-to-consumer forex portal—similar to BookMyForex—is in pilot, signaling a shift from B2B2C to include **direct consumer access**; the Thomas Cook-style card model reinforces this push.
   *   **UPI Access for Foreigners:** Payworld enables foreign visitors to create a **UPI ID** via passport and photo, load wallet via **credit card (no bank account needed)**, with company capturing **100% revenue** on load transactions.

## C. Card Business Revenue
   *   **Dual Revenue Streams:** Card business to generate income from **user fees** and **exchange rate margins**, with BookMyForex retaining a **3–4% margin** on partner currency transactions.
   *   **Expanded Market Access:** Card sales now permitted for **18 customer categories**, including students, broadening reach beyond prior travel-only restrictions.
   *   **Segmented Margins:** Corporate card margins range from **5% to 1%**, while retail customers yield **1% to 2%**, reflecting differentiated pricing strategy.

## D. Non-BC Segment Growth
   *   **Regulatory Resilience:** Company has recovered from DMT headwinds through product diversification, as losses were minimal and offset by growth in other verticals.
   *   **Diversified Non-BC Portfolio:** Non-BC segment spans insurance, business banking, verification, integrations, and **delinquent loan collection**, which remains a **significant revenue contributor** despite regulatory constraints.
   *   **National Scale:** Operations span **numerous PIN codes** across India with active sites and high monthly transaction volume, underpinning scalable infrastructure.

## E. Paysprint Performance
   *   **Stable H1 Performance:** Paysprint delivered **₹71 Cr revenue** and **₹4 Cr PAT** in H1 despite DMT headwinds, showcasing resilience through cross-product offset.
   *   **Consolidated Ownership:** RNFI now holds **67% stake** in Paysprint, with promoter share transfer completed, strengthening group integration.

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# 3. Client & Distribution Network

## A. Key Figures
   *   **Active Clients:** **112** (2026) from **5** (2021)
   *   **Active Agent Count:** **40,000** (current) down from **60,000**
   * H1 YoY Active Base Growth: **+18.8%**

## B. Active Client Growth
   *   **Explosive Client Acquisition:** Active client base expanded over **20x** since 2021, signaling strong market penetration and scalable distribution.
   *   **Resilient Network Growth:** Despite segment-specific revenue headwinds, total active user base grew **8% YoY**, reflecting durable demand and operational momentum.
   *   **Agent Consolidation Underway:** Active agent count declined due to strategic pruning; management expects **hockey stick growth** post-restructuring.

## C. Multi-Product Clients
   *   **Deepening Client Engagement:** Multi-product client base grew **over 90%**, with **18 new single-product clients** added and several upsold, indicating rising trust and cross-sell success.

## D. Sahayak Network Reach
   *   **Expansion Driven by Banks & Demand:** Regional Sahayak growth guided by **bank mandates** and **organic business needs**, with confirmed year-on-year increase in the South despite delayed reporting.
   *   **B2B2C Air Ticket Rollout:** Air ticketing live via agents and Sahayak network; consumer availability to be announced on **NSE** upon launch.

## E. Agent Consolidation
   *   **Leaner, Tech-Led Field Model:** Transitioning to technology-driven scalability with **significant reduction in field force (140–160 personnel cut)** to improve profitability.

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# 4. Technology & Platform Development

## A. In-House System Build
   *   **Scalable Intermediary Platform:** Core technology enables seamless integration of corporates, banks, and BFSI institutions with Sahayaks, driving scale via expanding partners, clients, and product offerings without increasing headcount.
   *   **End-to-End Automation:** Deep integration of partner products with automated handling of FRM, compliance, accounting, and software operations, enhancing operational efficiency and scalability.
   *   **Cost-Optimized Infrastructure:** In-house development of critical systems—such as a proprietary dialer—has significantly reduced reliance on expensive third-party services.
   *   **Next-Gen Platform Launch Imminent:** relimoney.com, the new system focused on compliance and customer experience, is in final testing and expected to launch **within the next month**.

## B. AI Integration
   *   **AI-Driven Efficiency:** Proprietary AI tools—including OCR, identity verification, auto fund clearing, and automated reconciliation—are being deployed to reduce manpower needs and improve profitability.

## C. Compliance Automation
   *   **Automated Regulatory Safeguards:** System embeds real-time compliance controls such as automatic LRS processing and facial verification matched against **Aadhaar** for secure cash deliveries.
   *   **Shared Compliance Framework:** Marketing partners like BookMyForex leverage the same robust backend compliance infrastructure, ensuring consistency and regulatory adherence.

## D. ISO & PCI Readiness
   *   **Enterprise-Grade Security:** Achieved **ISO 27001** and **SOC 2** certification; **PCI DSS compliance** is on track, validating platform security and readiness for digital payment processing.

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# 5. Regulatory & Bank Integration

## A. Regulatory & Licensing Milestones
   *   **AD-II License Secured:** RNFI money portal launch imminent (2–3 months away), pending bank integration, following recent AD-II license approval.
   *   **Forex Business Restarted:** Operations set to scale in Q4 with strong momentum expected from next fiscal’s Q1, now that licensing is complete.
   *   **Capital-Efficient Model Enabled:** AD-II license allows focus on remittance and card services requiring **less capital** and enabling **upfront payment collection**.

## B. Bank Integration & Onboarding
   *   **Active Integration Underway:** AD2 system integration with banking/SWIFT systems ongoing; backend is ready and testing in progress.
   *   **Near-Term Onboarding Expected:** One major bank integration anticipated within the current month, with two initial banks to be live soon after.
   *   **Expanding Banking Relationships:** Engaged in final negotiations with four major banks and strengthened trust via product mix shift.

## C. Strategic Partnerships & Platforms
   *   **Reli Money Forex Launch Imminent:** Platform rollout planned in partnership with a major payments bank.
   *   **Fino Payments Bank Remains Key Settlement Partner:** Backend settlements will continue via Fino, while frontend API integrations are increasingly built in-house.
   *   **Smart Pay Reapplying for PPI License:** Regulatory update expected shortly as part of broader payments expansion.

## D. Broader Regulatory Approvals
   *   **ISNP License Secured from IRDAI:** Enables scalable doorstep banking model via strategic tie-up with a universal bank.

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# 6. Risks & Regulatory Impact

## A. DMT Business Decline
   *   **Regulatory Headwinds Fully Absorbed:** DMT segment decline driven by November'24 regulatory changes has stabilized, with **no further deterioration expected** in H2 as full impact is now reflected.
   *   **Structural Reset:** Business model remains impaired, and recovery efforts have been unsuccessful, marking a permanent shift in this segment’s contribution.

## B. B2C Expansion Constraints
   *   **No B2C Ambitions:** Company explicitly rules out B2C expansion due to high cash burn risk, maintaining focus on the capital-light **Sahayak network** for growth.

## C. Valuation Structure Concerns
   *   **Structural Overhang Acknowledged:** Management recognizes that current **combined business structure** may limit valuation multiples and commits to future updates on potential strategic adjustments.

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# 7. Guidance & Outlook

## A. Key Figures
   * H1 PAT: ₹14.55 Cr achieved (~97% of ₹15 Cr target)

## B. H2 Revenue Target
   *   **H2 Growth Intent:** Management targets H2 revenue to exceed H1 levels, signaling strong sequential momentum despite absence of formal full-year guidance.
   *   **No Forward-Looking Projections:** Full-year revenue and growth guidance not provided due to compliance restrictions on forward-looking statements.

## C. Product Contribution Outlook
   *   **ARPU Expansion Expected:** Average revenue per user poised for significant increase as Payworld integration deepens and higher-margin products scale.
   *   **New Products to Drive Growth:** While no FY '27 revenue guidance is given, upcoming offerings are expected to materially boost overall growth trajectory.

## D. Profitability Timeline
   *   **Payworld Turnaround on Track:** Payworld anticipated to reach profitability in Q4, marking a key inflection point for the business.
   *   **Market Speculation Rejected:** Management disavows unauthorized market rumors of ₹40 Cr PAT for FY '26, emphasizing performance focus over unapproved projections.
   *   **Selective Disclosure Policy:** No specific margins or revenue forecasts for remittance/Forex card segments; disclosure awaits formal board approval.
   *   **Early-Stage Growth with Support:** Foreign outward remittance and Forex card revenues currently immaterial but growing, backed by government tailwinds.