Adroit Infotech is a specialist SAP consulting group - it helps large and mid-sized companies overhaul their internal processes using SAP software, from the first blueprint to years of ongoing support. The company, formerly known as Sphere Global Services, has spent close to two decades building a global delivery engine that splits project work between client sites and its development centres so that work happens where the talent and economics make the most sense. Its recurring approach is to land a client with a big transformation programme, then expand the relationship by selling a broader set of end-to-end services - and when it needs a new capability, it buys it, as it did with the 2022 acquisition of Verso Altima, a niche SAP billing integrator. # Business segments Three engines at different stages - a mature SAP services practice that is the group’s backbone, a specialist billing-integration subsidiary that was bought to open the telecom and media market, and a small legacy media operation - all run under a single IT segment. ## 1. SAP consulting and managed services: the group’s core engine **The company earns its keep by running large-enterprise SAP transformations - from process analysis and implementation through years of maintenance - using a round-the-clock global delivery model that cuts project time and cost.** - **Paid for outcomes, not just hours** - revenue comes from fixed-price implementation contracts (recognised as work progresses) and from maintenance contracts that are billed ratably over the life of the agreement, so the company carries the risk of cost overruns on the fixed-price work. - **Work follows the sun** - projects are split into components that run simultaneously at client sites and at the company’s development centres in India and elsewhere, which means coding and testing continue across time zones and total project delivery times shrink. - **Deep SAP bench, not a generalist shop** - the team has delivered over 100 SAP implementations and more than 10 upgrades, with particular strength in manufacturing, pharmaceuticals, chemicals, telecom and government, which is why clients cite industry expertise as a reason for awarding contracts. - **Customer concentration is real** - most customers are in the United States and India, and in one recent year five clients alone accounted for more than 10% of total sales, so the loss of any large relationship would hurt. - **Agent or principal, depending on the deal** - when the company bundles third-party hardware or software into a contract, it books the revenue net if it is merely an agent, and gross only when it carries the inventory risk and pricing discretion, which keeps the top line honest about what it actually controls. ## 2. Verso Altima: the specialist billing-integration bet **A wholly owned subsidiary that plugs SAP’s billing and charging software into telecom operators, cable companies and broadband providers - a niche the parent bought rather than built.** - **Bought, not built** - the company acquired a 100% stake in Verso Altima on 1 April 2022, gaining a team of around 100 SAP BRIM (Billing and Revenue Innovation Management) specialists with an offshore centre in Mumbai and operations across Canada, APAC and Africa. - **The plumbing between the network and the bill** - Verso Altima integrates the systems that handle service fulfilment, fault monitoring, provisioning and billing support, and it can connect those to customer-facing tools like CRM and call-centre software, which is the messy middle that telecom operators outsource. - **Now resells SAP licences directly** - with SAP Partner Edge - Sell authorisation, the subsidiary can advise on, license, implement and then manage SAP solutions as a single-partner experience, which removes a handoff that previously went to another firm. - **Two product launches signal ambition beyond services** - in late 2025 it released VAI 360, a unified CRM platform for customer lifecycle and inventory management, and IntelHub-X, a gateway that connects billing software to cable and broadband operators, moving the subsidiary toward owning intellectual property rather than just selling hours. - **Exclusive deals give it a pipeline** - it signed an agreement with a US-based charging-solution provider to integrate that product with SAP BRIM for roughly 60 end-customers, and an exclusive global implementation pact with Fujitsu, which opens a channel into Fujitsu’s client base worldwide. ## 3. Movies and entertainment: a legacy sideline **A small, distinct revenue stream from media-related activities that sits alongside the IT business but is not described in the company’s operational disclosures beyond its existence as a segment.** - **No operational narrative** - unlike the SAP businesses, there is no description of a delivery model, competitive position, contract types or geographic footprint for this segment in any of the available filings. # Group structure and partners **The parent company controls four wholly owned subsidiaries and a US branch, with the Verso Altima acquisition as the centrepiece - though the earn-out on that deal was written off when targets were missed.** - **Four subsidiaries, one branch** - as of March 2025, the group consists of Verso Altima India Pvt Ltd, Adroit Infotech US Inc, Adroit Infotech LLC FZ, Verso Altima India PTE Ltd, and the Adroit Infotech Limited USA branch, all 100% held. - **The Verso Altima earn-out was reversed** - the original deal included a contingent payment tied to operational targets, but management derecognised and reversed that liability in FY 2024-25 after concluding the conditions would not be met, so the final acquisition cost ended up lower than initially structured. - **A loan to the subsidiary and one to the promoter** - the parent advanced Rs. 680.72 lakhs to its wholly owned subsidiary, and separately granted a loan of Rs. 419.25 lakhs to the promoter that was repaid during the year. - **Key partners sit inside the SAP ecosystem** - the group has alliances with Deloitte, HP and KPMG, and Verso Altima’s exclusive agreement with Fujitsu makes the Japanese giant a global implementation channel.