### **Company Overview** **Coforge Limited** is a rapidly growing global digital services and solutions provider, delivering business transformation through deep **industry domain expertise**, **product engineering-led approaches**, and strategic **technology partnerships**. The company leverages **AI, Cloud, Data, Integration, and Automation technologies** to help clients build intelligent, scalable, and high-growth enterprises. Coforge operates across **23 countries** with **33 global delivery centers**, serving over **260 clients**. As of June 2025, it employs **34,187 professionals**, maintaining one of the lowest attrition rates in the IT services industry and recognized as a **Great Place to Work** for five consecutive years. --- ### **Strategic Focus & Differentiation** Coforge positions itself as an **engineering-first, AI-forward organization** with a differentiated model centered on: - **Domain-Driven Engineering**: Intense focus on specific high-impact verticals: - **Travel & Hospitality (TTH)** - **Banking & Financial Services (BFS/Insurance)** - **Healthcare & Life Sciences (HCLS)** - **Retail** - **Public Sector** - **Hi-Tech & Manufacturing** (expanding) - **Product Engineering Mindset**: Applies agile, full-stack development, DevSecOps, and IP-led accelerators to modernize core systems and build digital products. - **AI-Infused Transformation**: Combines deep industry knowledge with AI/GenAI to deliver **outcome-based solutions**, moving beyond FTE-driven BPO models. Coforge follows a **“Transform at the Intersect”** strategy—converging vertical expertise, emerging technologies, and platform partnerships to create transformational impact. --- ### **AI & Technology Leadership (Aug & Sep 2025 Highlights)** Coforge is at the forefront of the AI-led global transformation, with a comprehensive strategy anchored in: #### **1. Proprietary AI Ecosystem: Quasar** - **Quasar AI Platform**: Hosts over **200 industry-specific AI use cases**, integrates **23 Large Language Models (LLMs)**, and includes modules like **GenAI, VisionAI, SpeechAI, and ConversationalAI**. - **Model Garden**: A new feature in Quasar AI Studio offering centralized access to LLMs (GPT-4o, Claude, Gemini, Llama), with unified APIs, rate limits, and real-time playgrounds. - **Responsible AI Framework (BLAZAR)**: Ensures ethical, governed, and compliant AI deployment. - **Applications**: - Used in fraud detection, insurance underwriting, wealth advisory, and supply chain optimization. - Deployed in over **11,000 active user seats** managing $1.5 trillion in assets. #### **2. AI Innovation & Adoption** - **AI Center of Excellence (CoE)**: Developed over 200 AI/GenAI solutions in seven years. - **AI Spark Initiative**: **95% of employees are AI-certified**, and over **10,000 are trained on GitHub Copilot**, delivering **30%+ productivity gains** in development. - **GenAI Central**: Enterprise platform for secure, governed access to LLMs, enabling compliant AI adoption. - **AI4Data & Data4AI**: Two flagship accelerators for **data modernization**, enabling vector stores (for RAG) and automated schema mapping using GenAI. #### **3. Key AI Use Cases & Outcomes** - **Insurance**: - **Underwriter Workbench** (Azure + Quasar) delivered **70% productivity gain**, **99.995% accuracy**. - **GenAI ISO Summarizer** (Duck Creek/Guidewire) improved efficiency by **35%**. - **Banking**: - GenAI call analysis for a European Bank reduced **NPAs and approval times**. - Real-time insight engine for wealth banking transcribed client calls, delivering **next-best-action recommendations**. - **Pharma & Healthcare**: - Agentic AI cut **R&D timelines from 10–15 years to 3–5**, reducing costs by up to **50%**. - AI Lab with hardware partners for **edge AI computing** in drug discovery. --- ### **Major Acquisitions & Strategic Expansion** Coforge treats **acquisitions as a core growth engine** to expand capabilities, verticals, and geography: - **Cigniti Technologies (FY25)**: - Acquisition of an AI and IP-led **digital assurance** company. **54% voting stake** secured, with full merger underway. - Synergies exceeded expectations; contributed to large deal wins in **Retail, Hi-Tech, Healthcare, Manufacturing** (~$370M FY25 revenue). - Enabled creation of **‘AI Assurance’** as a horizontal offering (bias detection, model validation). - **Other 2025 Acquisitions**: - **Xceltrait Inc.** (Jan): ServiceNow specialist in P&C insurance. - **Rythmos Inc.** (Mar): Strengthened data practice and airline domain. - **TMLabs Pty Ltd.** (Mar): Expanded ServiceNow IRM, Healthcare, and HR capabilities in Australia. These moves expand Coforge’s footprint in **North America (West, Southwest, Midwest)** and accelerate **GCC (Global Capability Center) enablement**. --- ### **Key Client Engagement: The $1.56B Sabre Deal** Coforge signed a **13-year, $1.56 billion strategic partnership** with **Sabre Corporation**, a global travel tech leader, to: - **Enhance product delivery and engineering velocity**. - **Co-develop AI-enabled solutions** for the global travel industry. - **Ramp up quickly**; deal is a **major driver of future revenue growth** and a benchmark for large-scale digital transformation. This agreement is one of the industry’s largest and positions Coforge as a **key engineering partner in modernizing travel tech**. --- ### **Service Offerings & Platforms** Coforge delivers through a **four-tiered solution framework**: 1. **Strategy** (Consulting, architecture, transformation roadmap) 2. **Technical Capabilities** (UX, Process Journeys, AI & Analytics) 3. **Product Engineering** (Full-stack agile, DevSecOps, Quality Engineering) 4. **Cloud & Security** (Hybrid cloud, zero-trust infrastructure) #### **Core Capabilities** - **Cloud & Infrastructure Management Services (CIMS)**: - Advisory, DevOps, AIOps, security, and **multi-cloud transformation** (AWS, Azure, GCP). - Uses **Helios** and **UniITOps 2.0** for autonomous operations. - **Business Process Services (BPS)**: - Combines **AI-driven outcomes** with domain expertise in banking, insurance, travel. - Leverages proprietary tools: **Copasys® (QA automation)**, **Celonis (process mining)**. - **Quality Engineering**: - **QE 360** platform enables **AI-based test generation**, self-healing scripts, and visual testing. - **Data & Analytics**: - Industrialized **‘6+2’ Data Strategy** focusing on modernization (legacy → cloud, Informatica → PySpark, Teradata → Snowflake). - Solutions: **ML Lifecycle as a Service**, **AI/ML Model Modernization**. --- ### **Strategic Partnerships** Coforge co-innovates with hyperscalers and global software leaders: - **Microsoft**: - **360-degree partner**, preferred cloud on **Azure**, uses **M365, Copilot, Power BI**. - Launched **Advisor Copilot** and **Underwriter Copilot** on Azure Marketplace. - Holds **Azure Expert MSP** and **Co-Sell Ready** status. - **ServiceNow**: - **Elite Partner** with dedicated **ServiceNow CoE** (200+ consultants). - Joint **AI Lab** with Quasar, enabling ServiceNow AI Agents. - Proprietary tools: **LicenseWise**, **GuardRailNow**. - **Salesforce, Pega, Appian, AWS, Databricks, Google Cloud, Duck Creek, NVIDIA, Hedera**. - **Intellect Design Arena**: Partnership to deliver **composable banking** using **eMACH.ai** platform and **iTurmeric** low-code tools. --- ### **Recent Client Wins & Growth Momentum (Aug 2025)** - **14 large deals signed in FY25**, including: - $1.56B with **Sabre** - $20M+ **core platform transformation** for a global insurer - Multi-year **GCC of 500+** for a U.S. product provider (to grow to 1,000+) - **Retail Sector**: - Agreements with a top **Australian supermarket chain**, major **food distributor**, and other managed services contracts. - **Travel & BFS**: - Legacy modernization with UK bank, freight rating engine for U.S. carrier, **PRISM engine**, SaaS platform for customer care. --- ### **Financial & Growth Performance** - **FY25 Revenue**: **$1.445 billion** (up from $464M in FY18) – **31.5% CAGR**. - **8th Largest Indian IT Firm** – up from 18th in FY17. - **Order Book**: Record **$3.5 billion**, with **$1.5 billion in 12-month signed book** (47.7% YoY growth) – strong visibility into FY26. - **Revenue Target**: **> $2 billion**, with improved margins via **AI-first operating model** and **organic growth + acquisitions**. - **Client Retention**: **94% repeat business rate** in FY25, up from 92% in FY24.