• EV delivery expansion: Eterna targets 100% EV-based deliveries by 2030, currently operating over 1 lakh EV delivery partners across more than 600 cities alongside 40 ecosystem partners. The platform also includes over 5,000 women delivery partners, aided by the availability of low-speed rental EVs.
• EV adoption bottlenecks: Widespread EV transition faces hurdles in vehicle financing, a deficient battery swapping network of roughly 2,600 stations versus the 26,000 needed, and a public charger-to-EV ratio of 1:235 that requires government expansion to 1:40.
• Packaging waste reduction: The company has recycled 60,000 metric tons of plastic waste to offset 100% of the plastic used by partner restaurants, while its cutlery opt-out option has eliminated over 3,000 metric tons of cutlery waste.
• Gig worker protection: To mitigate extreme heat, Eterna deployed its "Chaav, Chaas, and Check-up" framework across roughly 3,800 restaurant shelters, introduced free doctor consultations at 60% of Blinkit stores, and is piloting 2,700 cooling vests.