### **Overview** Hexaware Technologies Ltd is a global digital and technology services company with over 32,400 professionals across 28 countries, serving **31 Fortune 500 clients**. The company has positioned itself as a leader in **AI-first digital transformation**, delivering end-to-end solutions in cloud, data, enterprise platforms, and business process services. With a strategic focus on next-generation technologies, Hexaware combines proprietary platforms, deep industry expertise, and strategic partnerships to help enterprises modernize, automate, and scale. --- ### **Core Proprietary Platforms & Innovations** Hexaware’s differentiation lies in its suite of GenAI-native, AI-first platforms: #### 1. **RapidX™** – AI-Powered Modernization & Software Engineering - A **GenAI-era platform** that analyzes legacy systems (COBOL, ADABAS, PL/SQL, Oracle) and generates **modernization blueprints**, development EPICs, and guided code. - Uses virtual subject matter experts (SMEs) to reduce engineering effort by **30–50%** and accelerate modernization. - Successfully used to migrate a **30+ year old mortgage system** to cloud and modernize systems for a **Belgian insurer’s SAS workload** (PySpark migration). - Launched **RapidX™ 2.0** in early 2024 with enhanced Agentic AI capabilities. #### 2. **Amaze®** – Cloud & Data Transformation Platform - Automates cloud migration and application modernization across **AWS, Azure, GCP**. - Applied **GenAI** to extract business logic, refactor code, and migrate legacy apps. - Helped a global insurer migrate **69 regional data centers** to AWS/Azure in under 8 weeks. - Achieved **90% faster assessments, 50% faster modernization**, and **60% lower engineering costs**. - Evolving into an **AI Data Pipeline** and **AI-ready cloud automation engine** with TCO analysis. #### 3. **Tensai®** – Autonomous Testing & IT Operations - **GenAI-powered autonomous testing platform** (Tensai® ATOP) enabling codeless quality engineering across cloud-native systems. - Delivers **80% reduction in internal defects**, **45% faster test execution**, and one-minute regression per test case. - Features **Enterprise Copilot**, **M365 analytics**, and no-code KPI tools for intelligent IT operations. - Supports **Agentic AI workflows** in service transition and knowledge management. --- ### **Key Strategic Initiatives (2025)** #### ✅ **Acquisition of SMC Squared (July 2025)** - Acquired **SMC Squared**, a leading **Global Capability Center (GCC)** specialist, for **up to $120 million** (including earnouts). - SMC had $22 million in CY2024 revenue and served over 30 GCCs for Fortune 500 firms across **HR, Finance, and IT**. - Created **GCC 2.0**, an integrated offering combining SMC’s GCC expertise with Hexaware’s **AI, cloud, and enterprise platforms**. - Enables end-to-end GCC lifecycle support—from setup to AI-led operational transformation. - SMC brand retained; co-founders continue leadership roles. #### ✅ **AI-First Workforce Transformation** - **HexaVarsity**: Company-wide GenAI upskilling program with **99%+ of IT workforce trained**. - Over **4,000 certified Advanced GenAI consultants** and **100+ GenAI Architects** trained via **Agentic AI Academy** (launched Aug 2025). - Training co-developed with **upGrad Enterprise**, focused on **role-based, outcome-driven learning**. - Applied internally under the **“client zero” model** (e.g., Enterprise GPT, AI copilots). #### ✅ **Expansion of Agentic AI Ecosystem** - **Agentic AI Academy** launched to train delivery teams in **autonomous agent development**. - Agentic AI defined as intelligent systems that **plan, act, and adapt in real time**. - **Vibe Coding**: Enabled with **Replit (Aug 2025)**—non-technical users (Sales, Product) can build tools using **natural language prompts** in secure, governed environments (SOC2, SSO, RBAC). - Joint **secure agentic solutions** developed with **Abluva (Jul 2025)** for **Life Sciences**, ensuring compliance for AI agent deployments. #### ✅ **Strategic Leadership Appointments** - **Eravi Gopan** appointed (Oct 2025) as President & Global Head of **High Tech, Products, and Platforms**, bringing 25+ years of SaaS and AI leadership. - **Shantanu Baruah** named President & Global Head of **Healthcare, Life Sciences, and Insurance (H&I)** (Aug 2025), bringing 25+ years of experience from HCLTech. - Both appointments reflect focused growth in **high-value, AI-led client transformation**. --- ### **Strategic Partnerships & Alliances (2025)** | Partner | Focus Area | Key Achievements | |--------------------|------------------------------------------|------------------| | **Replit** | Vibe Coding, Agentic Development | Secure, natural language dev for non-tech users; autonomous backend agents | | **Abluva** | Agentic AI Security, Life Sciences | Secure Intelligence Plane for governed AI agent deployment | | **Fixie.ai** | Voice AI, Customer Engagement | Real-time, multilingual voice interactions; GPU donation to open-source | | **AWS, Azure, GCP**| Cloud Transformation & GenAI | AWS Data & Analytics Competency; AI-powered cloud migrations | | **Guidewire, Duck Creek, Socotra** | Insurance Cloud Platforms | Developed **Cyber-in-a-Box**, **Warranty-in-a-Box** platforms | | **Snowflake, Databricks** | Data & AI Platforms | Over 155 Snowflake, 145 Databricks certifications; PaymatiX™ on Snowflake | | **OpenAI, NVIDIA, Cohere** | Enterprise GenAI Solutions | Enterprise GPT, Financial Co-Pilot, and secure deployment frameworks | --- ### **Client Success & Vertical Momentum** #### **Financial Services & BFSI** - Modernized **legacy SAP systems** for a **top 5 global bank**; Amaze® adopted as **standard refactoring platform**. - Implemented **RISE with SAP** and **SuccessFactors** for major European bank—reducing HR processing time by 40%. - Deployed **PaymatiX™ on Snowflake** for a credit union: **80% performance gain, 70% TCO reduction**. - Migrated **SAS to PySpark** for a Belgian insurer using Amaze®: **80% faster processing, no mainframe costs**. #### **Insurance** - Launched **AI-powered claims platform**: Real-time updates reduced **customer calls by 24% and emails by 34%**. - Developed **GenAI Agent Assist**: 40% faster response, 30% higher satisfaction. - Built **digital insurance platform** for auto dealerships in Belgium. - Enhanced **underwriting with Earnix AI models** and co-developed **multi-line solutions** via Duck Creek. #### **Healthcare & Life Sciences** - Accelerated **clinical trial workflows**: AI automates **Informed Consent (IC) forms** in under 1 day (down from 10). - Developed **Clinical Co-Pilot** and **CDAaaS (Clinical Data Automation as a Service)** for drug development. - Delivered **AI-driven medical writing and patient engagement** tools. - Partnered with **Veeva** and implemented **Salesforce for advanced therapies**. #### **Retail & Consumer Products** - Reduced incidents by **50% and monitoring alerts by 60%** via GenAI in retail IT ops. - Launched **AI content hub** for a global concierge: **75% manual effort reduction, 95% accuracy**. - Partnered with **RapidPricer** for AI-powered dynamic pricing. - Migrated legacy systems for automotive and high-speed rail operators. #### **Professional & Legal Services** - Built **micro front-end audit platform** for a global accounting firm: **50,000+ hours saved, 25% less rework**. - Developed **medico-legal AI tool** using **Amazon Bedrock**: **90% faster document review**. - Created **AI help centers** with role-sensitive navigation for legal tech firms. --- ### **Innovation & IP Development** - **20 granted patents, 119 trademarks, 45+ patent applications pending**. - Innovation Labs in **Chennai, Amsterdam, Berlin**, expanding to North America and APAC. - Developed **Decode AI – Encode AI framework** to guide AI ideation to deployment. - Over **85 GenAI offerings** in consulting, development, and managed services. - Recognized as **Leader in SAP S/4HANA** and **Rising Star in SAP AMS by ISG (2024)**. --- ### **Client & Revenue Profile** - **Top 5 clients**: ~**25.8%** of Q2CY25 revenue. - Over **31 clients with >$10M ARR**, including **first $100M client** secured in 2024. - **61–62% of revenue** from clients with >$5B annual revenue—focus on large global enterprises. - **15 clients >$20M ARR**, up from 6 in 2020—demonstrating **account deepening** success. --- ### **Recent Deal Wins (2024–2025)** - Legacy modernization for a **major US airline**, **financial institution**, and **international healthcare provider** via **RapidX™ and Amaze®**. - Cloud migration for **Belgian insurer, US fintech, and logistics provider** (AWS/Azure). - SAP S/4HANA transformation for **European energy company and US manufacturer**. - Selected as **non-incumbent vendor** in a global bank’s vendor list—**$200M+ bidding opportunity over 2 years**. --- ### **Sustainability & Talent Development** - Investing in **green IT**, **renewable energy**, and aligning with **GRI and CDP ESG frameworks**. - **GenAI Academies, Designathons, Segue Campus Program** to close talent gaps and build digital-ready workforce. - Over **1,500 participants** in Designathons → 14 prototypes built. ---