• Financial performance: Sales rose 11% to ₹414 crore and net profit increased 12% to ₹172 crore, driven by higher average revenue per user despite paid subscribers declining by 2,000 to 2.18 lakh due to silver-tier churn.
• Customer ARPU trends: Overall annual revenue per customer stood at ₹69,000 after growing 8–9% quarter-on-quarter, with the top 10% of subscribers (22,000 users) contributing roughly 50% of total revenue at an ARPU of about ₹3 lakh.
• Financing entity launch: IndiaMART has applied to form a finance company to offer partner-led, short-term transaction financing and pay-later options to increase buyer and seller stickiness on the marketplace.
• Cash allocation strategy: Of the ₹3,000–₹3,500 crore on the balance sheet, about ₹2,000 crore is tied up as customer advances to service subscriptions over 18–20 months, with ₹1,600 crore returned to shareholders via dividends and buybacks over the past 5–6 years.