### **Overview** Kapston Services Limited, founded in 2009 and headquartered in Hyderabad, is a leading national provider of integrated human capital and facility management solutions. Listed on the National Stock Exchange (NSE) since 2018, Kapston has evolved into a fast-growing, tech-enabled manpower solutions company with a pan-India presence. The organization serves over **800 clients** and employs more than **30,000 associates**, with **38% women representation**, underscoring its commitment to diversity and inclusive workforce development. --- ### **Core Business Segments & Services** Kapston operates across five primary verticals: 1. **General Staffing** (Contract & Permanent Hiring) 2. **Security Services** 3. **Housekeeping & Soft Services** 4. **Engineering & Technical Services** 5. **IT Staffing** The company offers **integrated, end-to-end workforce solutions** tailored to diverse industry needs, combining physical manpower with digital innovation. #### **Key Offerings by Segment:** - **General Staffing**: Scalable, cost-efficient staffing with solutions for project-based, seasonal, and permanent roles. Includes Recruitment Process Outsourcing (RPO), payroll processing, HR auditing, and support for permanent hiring. - **IT Staffing**: Specialized recruitment for IT and ITES sectors, including hardware and software support roles. - **Security Services**: Manned guarding, executive protection, CCTV monitoring, access control, and event security—powered by trained personnel and technology integration. - **Facility Management**: Comprehensive services including housekeeping, pest control, façade cleaning, property maintenance, engineering support, and office services. - **Skill Development**: Programs under **NAPS (National Apprenticeship Promotion Scheme)** and **NATS (National Apprenticeship Training Scheme)** to build skilled talent pipelines and support rural workforce mobilization. --- ### **Client Industries** Kapston serves a wide array of sectors across **15 major business segments**, including: - IT & ITES - BFSI (Banking, Financial Services, Insurance) - Healthcare & Pharmaceuticals - Manufacturing - FMCG & Retail - E-commerce & Logistics - Automobiles - Education - Infrastructure & Construction - Government & PSUs - Telecom - Hospitality - Residential & Commercial Complexes - Media & Entertainment - Energy & Utilities The company is increasingly gaining traction in tier-2 and tier-3 cities, capitalizing on rising outsourcing demands in both public and private sectors. --- ### **Geographic Presence** Operating through a robust branch network, Kapston maintains strategic offices in: - **Hyderabad** (Corporate and Registered Office) - **Bengaluru** - **Visakhapatnam** - **Guntur** - **Vijayawada** - **Mumbai** - **Pune** The company expanded into **Chhattisgarh and Coimbatore** in 2024, reinforcing its southern footprint while advancing toward becoming a top 10 national player in manpower and facility management services. --- ### **Digital Transformation & Technology Adoption** Kapston leverages advanced digital tools to enhance transparency, accountability, and operational efficiency. Core technological initiatives include: - **Geotagged & Geofenced Attendance System**: Mobile app-based tracking for accurate attendance and presence validation. - **KYC-Based Digital Onboarding**: Instant employee onboarding via mobile platform, reducing paperwork and processing time. - **Employee Self-Service (ESS) App**: Centralized mobile portal for access to payslips, training, attendance, leave requests, and employment details. - **E-Help Desk**: Digital grievance resolution system for real-time support. - **RFID & Asset Tracking**: For monitoring equipment and security assets. - **Digital Training Platforms**: To upskill employees consistently. - **QR-Based Checklists & Visitor Management Systems**: Enhancing security and compliance at client sites. These innovations enable Kapston to deliver **future-ready, tech-driven workforce solutions** aligned with evolving market demands. --- ### **Strategic Growth & Financial Performance** - **FY 2024–25 Revenue Growth**: **32.4% YoY** - **Net Profit Growth**: **33.99% YoY** - **Q2 FY25 Standalone Revenue**: ₹168 Crore | **Net Profit**: ₹3.94 Crore - **Q1 FY25 Revenue**: ₹154 Crore | **Net Profit**: ₹3.32 Crore #### **Growth Drivers:** - Expansion into **new geographies and high-growth sectors** such as healthcare, logistics, and BFSI. - Strategic launch and scaling of **Recruitment Process Outsourcing (RPO)** and **apprenticeship programs (NAPS/NATS)**. - Rising demand for **outsourced, non-core staffing functions** amid corporate cost optimization trends. - Shift to **hybrid work models**, increasing demand for office security and facility management. #### **Client Acquisition Momentum:** - Added **over 20 marquee clients** in Q2 FY25. - Added **10 new clients** in Q1 FY25. - Maintains high **client retention and referral rates**, supported by service excellence and digital reliability. --- ### **Organizational Structure & Subsidiaries** To strengthen its market positioning—particularly in projects requiring MSME status—Kapston established two **100% wholly owned subsidiaries**: 1. **Kapston Manpower Services Private Limited** 2. **Kapston Security Services Private Limited** These entities allow the company to serve government and corporate clients with preferential procurement norms while driving focused growth in staffing and security. --- ### **Certifications & Compliance** Kapston upholds high standards of quality and safety through key certifications: - **ISO 9001:2015** – Quality Management - **ISO 45001:2018** – Occupational Health & Safety - **ISO 18788:2015** – Private Security Operations - **PSARA Licenses** – Active in multiple states - Membership in leading industry associations: **CAPSI, IISSM, SCSC, FTCCI, HMA, FSAI, KSSA** The company is also aligned with the **National Labour Codes**, ensuring statutory compliance and future-readiness. --- ### **Summary Snapshot (Nov 2025)** | **Metric** | **Value** | |----------------------------------|----------------------------------------| | **Founded** | 2009 | | **Listed on NSE** | 2018 | | **Headquarters** | Hyderabad | | **Employees** | >30,000 | | **Women Workforce** | 38% | | **Clients Served** | 800+ | | **Service Segments** | 5 (Staffing, Security, Housekeeping, Engineering, IT) | | **Served Industries** | 15+ major sectors | | **Geographic Coverage** | Pan-India, with strong South presence | | **Revenue Growth (FY24–25)** | 32.4% | | **Net Profit Growth** | 33.99% | | **Key Initiatives** | Digital HR tools, RPO, NAPS/NATS, MSME subsidiaries |