### **Overview** Mphasis Limited is a global information technology services and solutions provider positioned at the forefront of enterprise digital transformation. Headquartered in Bangalore, India, and a subsidiary of the NSE-listed BSE 30 company Birlasoft, Mphasis operates as an “AI-led, platform-driven” organization focused on enabling large enterprises—especially in Banking, Financial Services (BFS), Insurance, Healthcare, TMT, and Logistics—to modernize legacy systems, accelerate innovation, and scale with agility. With a strategic focus on cloud, cognitive technologies, artificial intelligence (AI), and quantum computing, Mphasis delivers end-to-end transformation through proprietary frameworks such as **Front2Back™**, **Savings-led Transformation™**, and its flagship **NeoIP™ platform**. The company serves marquee clients across North America, Europe, and the Asia-Pacific, including 13 of the top 15 U.S. retail banks and 7 of the top 10 global insurers. --- ### **Strategic Positioning & Core Philosophy** Mphasis brands itself as the **“Driver in the Driverless Car”**—a strategic enabler for enterprises navigating complex digital transitions without compromising business continuity. Its client-centric philosophy emphasizes: - **Hyper-personalized digital experiences** - **Zero-cost or self-funded transformation** - **Seamless integration of human + AI intelligence** - **Sustainability and ethical innovation** The company’s go-to-market strategy combines domain expertise, cloud-native engineering, and a “tribes and squads” agile delivery model, ensuring rapid, repeatable, and scalable execution of large transformation programs. --- ### **Artificial Intelligence Leadership (AI-Led Transformation)** #### **Mphasis.ai: Dedicated AI Business Unit** Since 2023, Mphasis has operated **Mphasis.ai**, one of the industry’s first dedicated AI units, to embed generative and agentic AI into client ecosystems. This unit integrates R&D from **NEXT Labs**, AI models, and strategic partnerships to deliver tailored, domain-specific AI solutions. - In Q1 FY26 (Jul–Sep 2025), **68% of new contract wins were AI-led**, up from 25% in Q4 FY24, reflecting strong market demand. - Over **55% of the deal pipeline** is AI-driven, with significant traction in BFS, Insurance, and Technology, Media & Telecom (TMT). - As of FY25, **$1.27 billion in Total Contract Value (TCV)** was secured in AI-led deals. #### **Proprietary AI Platforms – The Neo Series** Mphasis has developed a suite of proprietary AI platforms under the **Neo** brand, designed to transform enterprise engineering, operations, and decision-making: | Platform | Function | |--------|--------| | **NeoIP™** | AI orchestration platform powered by **Ontosphere** (dynamic knowledge graph); enables end-to-end transformation across IT and business operations via AI agent orchestration. | | **NeoZeta™** | Enterprise modernization agent that reduces COBOL/Java relearning time by **>50%**, achieving **60–70% faster execution** and **$16M+ in cost savings** for insurers. | | **NeoCrux™** | Unified engineer experience platform; boosts **developer productivity by 40%** through AI-assisted coding, automated builds, and testing. | | **NeoSaba™** | Agile business analyst agent that auto-generates user stories and requirements from business logic; accelerates product development. | | **NeoRigal™** | AI governance and orchestration layer ensuring compliance, risk management, and ethical AI deployment. | #### **AI Deployment & Impact** - **AI-led deals are delivering measurable efficiency gains**: - **60% improvement** in development and modernization efficiency. - **50% reduction** in mean time to detect and resolve IT incidents. - **3–5 hours of predictive warning** for critical system outages using anomaly detection. - For a major fintech, a **COBOL-to-cloud transformation** achieved **<30ms latency** and **<10 minutes downtime in 5 years**. - The **AI Superhighway initiative** accelerates AI adoption by moving models from PoC to production, improving deployment efficiency by **50–60%**. --- ### **Digital Transformation Frameworks** #### **Front2Back™** Leverages cloud and cognitive technologies to deliver hyper-personalized digital experiences by transforming front-end customer interfaces to back-end core systems. It enables: - Legacy modernization - API-driven integration - Real-time, event-based architectures (e.g., 1.4B accounts processed with **<40ms latency**) - BIAN and ISO 20022 standards compliance #### **Savings-led Transformation™** A self-funding model that reduces operational costs and reinvests savings into digital initiatives. Clients achieve: - **10% immediate cost clawback** for reinvestment - **40% cost savings over 7 years** - Proven results: **$35.5M saved** for a global insurance broker; **30% operations cost reduction** for a top IT provider --- ### **Quantum Computing & Emerging Tech Leadership** Mphasis is a pioneer in **enterprise quantum adoption**, launching two industry-first quantum-enabled solutions in FY25: #### **qCryptsec** - Quantum-safe cybersecurity solution - Identifies crypto-vulnerable assets and enables transition to **post-quantum cryptography (PQC)** and **Quantum Key Distribution (QKD)** - Prepares organizations for **quantum threat readiness** across supply chains #### **QOptiDecision** - Hybrid quantum-classical optimization engine - Solves complex enterprise problems in **logistics routing, wealth management, and airline operations** - Delivers faster, more accurate decisions without increasing runtime These solutions stem from investments in: - **Centre of Excellence for Quantum Technologies (London)** - **Global Centre of Excellence for Advanced Computing (Hyderabad)** - U.S. patent for **“System and Method for Optimized Processing of Information on Quantum Systems”** --- ### **Strategic Partnerships & Ecosystem** Mphasis maintains deep alliances with hyperscalers and AI innovators: - **AWS**: Gen AI Foundry, Application Development Specialization, Industry Partner of the Year (Travel & Hospitality) - **Microsoft**: Jumpstart Copilot Program, Business Applications Solution Partner, GenAI blueprint on Azure - **Google Cloud**: Managed Partner, Gemini-powered agentic engineering, Pega integration - **Specialists**: Kore.ai (conversational AI), WorkFusion (digital workers), Classiq (quantum), AgentSync (insurance compliance), Sixfold (AI underwriting) It has also commercialized **over 250 patented AI/ML models** on AWS, Azure, and Google Cloud marketplaces. --- ### **Innovation Infrastructure** #### **Centers of Excellence (CoEs)** - **Buenos Aires, Argentina**: Financial Services CoE for LATAM and North American clients; initial 50 hires, scaling to 200+. - **Hyderabad, India**: Global CoE for Advanced Computing (AI, quantum, GenAI) - **Bangalore, India**: 24/7 **Cyber Fusion Center** with AI-driven threat detection and response - **London, UK**: Quantum Tech CoE; planned 3-year headcount doubling #### **NEXT Labs & Sparkle Innovation Program** - R&D arm focused on AI, quantum, and disruptive tech - Recognized as leader in Hugging Face’s DABStep benchmark (multi-step data reasoning) - Hosts **Sparkle** innovation ecosystem with **50+ startups**, academic partners, and co-development programs - Launched **Alta**: B2B payments innovation for trade finance --- ### **Client Growth & Key Engagements (2025)** - Won a **transformation deal with a top U.S. airline** for managed cloud, AI Ops, and application rationalization. - Engaged by a **major hi-tech manufacturer** to transform its R&D Engineering Platform using AI. - Selected by a **leading U.S. wireless provider** for Salesforce development to streamline contract management. - Secured a **North American life insurer** to consolidate application and data management (ADMS) via Neo Suite platforms. - Partnering with **Flagstar Bank** to build a new data center and modernize infrastructure. - Launched **Mphasis qCryptsec and QOptiDecision** with early enterprise adopters in BFS and Logistics. --- ### **Geographic & Vertical Expansion** - **LATAM Growth**: Strategic investments in Argentina with hubs in Buenos Aires, Córdoba, and Mendoza; focused on financial services and cloud. - **Nearshore Delivery Expansion**: Increased capacity in **Canada, Mexico, Taiwan, Poland, Ecuador, and Costa Rica** to support global clients. - **Revenue Diversification**: - Emerging verticals (Healthcare, TMT, Insurance, Logistics) now account for **52% of revenue**. - **Healthcare segment grew at 53% YoY in FY23**, now a key growth vector. --- ### **Workforce & Talent Development** - **TalentNext**: AI-powered learning platform for upskilling in AI, cloud, and quantum. - Transition to **skill-based talent model** to enable cross-functional agility. - Launched **GenAI training programs** for Microsoft Copilot, GitHub Copilot, and Gemini. - Hired **>5,500 freshers in FY22**, with continued focus on AI and digital talent. --- ### **Recent Achievements & Recognitions** - **NASSCOM AI Gamechangers Award 2025** (Healthcare & Pharma – Enterprise) - **Cybersecurity Excellence Award 2025** (Identity and Access Management) - **2025 S&P Global DJSI Top 6% (94th percentile)** in corporate sustainability - **U.S. patents** granted for **Autocode.AI** and **quantum machine learning systems** - Recognized by **Everest Group**, **ISG**, and **AWS** for leadership in cloud, DevSecOps, and AI --- ### **Summary: Mphasis Today (Nov 2025)** | **Metric** | **Status** | |-----------|----------| | **AI-Led TCV Share** | 68% of new wins | | **Core Platforms** | NeoIP™, NeoZeta™, NeoCrux™, Ontosphere, qCryptsec, QOptiDecision | | **Key Verticals** | BFS, Insurance, Healthcare, TMT, Logistics, Hi-Tech | | **AI Deployment** | 250+ models on hyperscaler marketplaces | | **Quantum Leadership** | Industry-first enterprise solutions | | **Innovation Hubs** | London, Hyderabad, Bangalore, Buenos Aires | | **Strategic Alliances** | AWS, Microsoft, Google Cloud, Classiq, AgentSync | | **Differentiator** | AI orchestration + human-in-the-loop + self-funding transformation |