Newjaisa Technologies Ltd Q2 FY2026 Concall Summary & Transcript Notes

Source transcript PDF: https://www.stockscans.in/document/lqwjtjrtczfb4n2cq0twvc5f.pdf

# 1. Financial Performance

## A. Key Figures
   *   **H1 Sales:** Nearly **30% decline** YoY · **~50% MoM growth** (Feb–present)
   *   **Revenue Mix:** **78%** from international markets · **22–23%** from India
   *   **Employee Costs:** **70% drop** vs. prior H2 (ex-one-time ESOP)
   *   **Depreciation:** **35–40% annual rate** in rental business (2-year cycle)
   * COX: ₹16.7 Cr total · ₹7–8 Cr repurposed from internal resources

## B. Revenue Trends
   *   **Recovery Underway:** After a sharp H1 decline, sales show strong recent momentum with nearly 50% month-on-month improvement, signaling demand stabilization.
   *   **Diversified Geographic Base:** Majority of revenue sourced internationally, validating global scalability and reducing domestic market concentration risk.
   *   **Sales Consistency Improving:** Performance has normalized post brief inventory constraints; October saw low-single-digit MoM growth despite muted Diwali seasonality.

## C. Profitability Impact
   *   **Margin Pressure from Mix Shift:** Gross margins under pressure due to higher B2B demand for lower-margin desktops, despite stable COGS.
   *   **Non-Cash EBITDA Drags:** Bottom-line impact in FY25 driven by one-time write-offs and non-cash ESOP expenses, which do not affect operating cash flow.
   *   **Rental Pricing Discipline:** Margins are structured net of depreciation and residual value assumptions, ensuring long-term return visibility in asset-heavy model.
   *   **Cost Optimization Achieved:** Significant reduction in employee costs reflects headcount rationalization and lapping of matured ESOPs, aiding cash preservation.

## D. Cash Flow
   *   **Operational Restructuring Executed:** Workforce reduced by over 40% in under three months, enabling cost control while maintaining investment in technology and efficiency.
   *   **Cash Position Stabilized:** Despite EBITDA headwinds, cash levels held steady through working capital improvements and internal fund repurposing.

---

# 2. Sales Channel & Mix

## A. Key Figures
   * D2C Sales Run Rate: **₹2.5 Cr+** monthly (from ₹50–60 Lakh) (+4X) · **B2B Revenue:** **>₹4.5 Cr** in Q1 (from <₹1 Cr) (+4X)

## B. D2C Growth
   *   **Explosive D2C Momentum:** Website sales surged with a 4X increase in monthly run rate, driven by strategic focus on **newjaisa.com** and digital channel optimization.
   *   **Channel Diversification:** Sales mix now balanced across D2C, B2B, and retail, reducing reliance on third-party platforms and enhancing margin control.

## C. B2B Expansion
   *   **Strategic B2B Inflection:** Revenue quadrupled in Q1 on back of **R2 certification**, unlocking procurement access to multinationals and large corporates.
   *   **Near-Term Constraints, Strong Pipeline:** Q2 B2B growth paused due to **inventory shortages** and lumpy order timing, though fulfillment recovery and sector-specific traction (IT, BPO, startups) signal strong rebound potential.
   *   **Marketplace & Team Expansion:** Launched pilot on India’s **second-largest tech marketplace**; scaling sales team and marketing to deepen SME and enterprise penetration.

## D. Retail Partnerships
   *   **Regional Retail Scaling:** Partnership with major southern modern trade chain expanded to **4 live stores**, with pathway to scale across **60+ locations**.
   *   **New Market Entry:** Secured and launched retail tie-up in a new southern state, broadening physical footprint and brand visibility.

---

# 3. Inventory & Supply Chain

## A. Key Figures
   *   **Inventory Levels:** **₹5 Cr** reduction reported ([↓]) · **₹35 Cr** total inventory ([context])
   * Fresh Purchases: ₹7-8 Cr for space and inventory buildup
   *   **Direct Procurement:** **6–7%** current share, plans to double in H2

## B. Inventory Strategy & Valuation
   *   **Conservative Valuation:** Inventory now predominantly 6th gen and newer, aligned with **Windows 11 compatibility**; legacy items written down.
   *   **Ongoing De-stocking:** Inventory down ₹5 Cr and expected to decline further with sales momentum, though still slightly elevated.
   *   **Transparency Commitment:** Management to provide **aging report** in future, acknowledging need for **2–3 months of buffer inventory** due to processing cycles.

## C. Finished Goods Constraints
   *   **Mismatch in Availability:** Despite high total inventory, shortage of **ready-to-ship finished goods** due to delayed procurement and **reduced production capacity** from lower headcount.
   *   **Demand-Driven Procurement:** Recent purchases focused on high-demand generations over the **last 2–3 months**, with **external market buys** used to fill critical gaps.

## D. Procurement Shift
   *   **Scaling Direct Sourcing:** Direct recycling intake at 6–7%, set to **double in H2** as operations stabilize post-restructuring.
   *   **Operational Stabilization:** Headcount reduced from **400 to 250** during restructuring; hiring now stabilized to support procurement goals.

---

# 4. Product & Generation Mix

## A. Device Generations
   *   **Strategic Inventory Shift:** Company to prioritize inventory reallocation toward **7th generation and above** devices over the next six months, reflecting evolving customer demand.
   *   **Demand Catalyst:** Transition from Windows 10 to Windows 11 is the primary driver behind shifting device generation preferences, as noted by **Vishesh Handa**.

---

# 5. Customer & Brand Metrics

## A. Key Figures
   *   **Active Users:** **1M+** on newjaisa.com · **50,000+** social media followers (from <3,000)
   * Site ranking up over a thousand percent · 3,800+ customer reviews with 4.3+ rating
   *   **Enterprise Wins:** **50+ SME/enterprise clients** secured, including top 3 listed EMS and second-largest NBFC

## B. Active Users
   *   **Market Leadership:** newjaisa.com now holds the **highest active user base in India** among e-commerce peers, reflecting strong brand traction.
   *   **Brand Momentum:** Rapid digital footprint expansion driven by **viral user growth** and **exponential improvement in search visibility**.

## C. Enterprise Wins
   *   **Strategic Penetration:** Major enterprise deals signal trust in the platform, with **15% of NBFC order fulfilled** and balance expected in coming months.

## D. Support Quality
   *   **Support Transformation:** Full transition from Amazon-dependent to **in-house support team**, with phone support reinstated after stabilization.
   *   **Operational Recovery:** Complaint resolution time drastically reduced; **significant decline in support issues over last 6–8 weeks** post-process overhaul.
   *   **Tech Enablement:** **Salesforce implemented** to enhance tracking, while **Webbe and Engage** adopted for marketing automation and engagement scaling.
   *   **Brand Identity Challenge:** External site *Naya Jaisa* causes **Google review confusion** due to near-identical branding, deemed an unavoidable risk for now.

---

# 6. Operational & Inventory Risks

## A. Key Figures
   *   **Fixed Asset Utilization:** **~40%** (down from prior levels) · **Other Channels Growth:** **~200%** (5–6 months)
   *   **Inventory Depreciation:** **15–20%** (PC/laptop, aging-based)

## B. Utilization Gaps
   *   **Significant Underutilization:** Fixed asset utilization has fallen to ~40%, pressuring financial efficiency despite flat other costs.
   *   **Offsetting Channel Strength:** New channels have grown ~200% in recent months, with management expecting a return to full utilization within a year.

## C. Write-off Adequacy
   *   **Proactive Obsolescence Management:** Company has fully written off pre-4th gen inventory and applies a consistent 15–20% aging-based depreciation in PCs, more stable than mobile.
   *   **Residual Exposure:** Despite clean-up, **10–15% lower-gen inventory** remains due to niche demand, raising questions about valuation adequacy.
   *   **Investor Skepticism:** Analysts challenge the sufficiency of **₹60 Lakh write-off** given scale of older inventory and **₹25 Cr stockpile** unsold for over six months.

## D. Demand Mismatch
   *   **External Channel Shock:** Amazon India’s halt on refurbished product sales in February 2025 caused a sharp drop in revenue run rate from ₹6–8 Cr/month.
   *   **Structural Inventory Concerns:** Prolonged holding of high-value inventory unrelated to current-gen products signals potential demand-supply misalignment.

---

# 7. Guidance & Outlook

## A. Key Figures
   *   **Lost Revenue Recovery:** **75%** recovered by H1 FY26 · **65–70%** already regained, remainder expected within **6 months**
   *   **Market Share:** **~10%** of India-centric PC category revenue
   *   **Current Revenue:** **₹70 Cr** as fraction of total market

## B. Recovery Timeline
   *   **Near-Full Recovery Achieved:** Substantial rebound in revenue run rate post-Amazon disruption, with full recovery expected by year-end.
   *   **Confident Outlook:** Management anticipates regaining **30% of residual lost business** within six months, underscoring strong client re-engagement.

## C. Market Opportunity
   *   **Large Underpenetrated Market:** India’s PC market is highly segmented, with potential size estimated at **double current levels** upon granular analysis.
   *   **Business Model Validation:** Competitive landscape seen as constructive; presence of **2–3 additional players** would boost awareness and justify premium valuation multiples.
   *   **Scalability Confirmed:** Current revenue represents only a **small fraction** of addressable opportunity, affirming long-term growth runway.