Key Takeaways
- First call as a listed company, heavy investment quarter: GMV grew 45% YoY to INR193 crores, but EBITDA swung to -INR11 crores as the cost base now reflects four large-format experience centres opened in FY26.
- The luxury pivot is working in customer metrics: AOV jumped from INR66K to INR86K, and the top 50K customers generated INR702 crores of INR722 crores FY26 GMV, validating the deliberate exit from low-value, long-tail transactions.
- Working capital is structurally improving: Inventory fell to INR159 crores despite four additional large stores, and net working capital halved from INR105 crores to INR66 crores, driven by the backorder model where customers pay upfront.
- Management refuses to give guidance: The company explicitly declined to provide any objective guidance, a timeline for self-funding, or a seasonal sales split, asking investors to wait two more quarters for clarity.
- What to watch next quarter: Whether the Q1 cost structure truly represents the steady-state run rate, the trajectory of New York's operational breakeven, and any signal on when operating leverage might turn EBITDA positive.
The Luxury Pivot: Trimming the Long Tail
- Designer consolidation: Active designers were cut from 1,910 in FY24 to 1,109 in FY26, with the top 100 designers already contributing 67% of sales in FY24, concentrating the business on high-performing, high-value supply.
- Category mix shift: INR1 lakh+ womenswear grew from INR187 crores in FY24 to INR312 crores in FY26, while sub-INR35K womenswear collapsed from INR162 crores to INR86 crores, a deliberate shift away from low-AOV products.
- US GMV declined by design: US GMV fell from INR136 crores in FY24 to INR77 crores in FY26 because the company trimmed the long tail of brands and customers on the lower side of AOV, and the US had no physical store until March 2026.
- Gross margin is price-point agnostic: Gross margin held steady at 36% because margin depends on the markdown negotiated with each brand, not on the absolute price of the product, so the mix shift does not mechanically expand or compress GP percentage.
Abhishek Agarwal: "So the idea, probably, there is, if you can sell 100 products of 10x price and generate the same GP, why bother selling 1,000 products to generate the same absolute GP? That's the whole idea."
Store Economics: The Four Large-Format Bets
- The cost base has stepped up: The four large experience centres opened in FY26 (Fort Mumbai, Linking Road Bandra, Southex Delhi, Madison Avenue New York) are now fully in the Q1 FY27 cost structure, driving EBITDA from positive INR4 crores to negative INR11 crores YoY.
- Q1 is the leanest quarter: Management stated Q1 is seasonally the weakest period and that the cost structure observed in Q1 is "pretty much" the current operating base, with no significant change expected unless future store changes are made.
- New York is an experiment with a flexible lease: The Madison Avenue store opened in March 2026 on a shorter-tenor lease, allowing the company to tune rent up or down depending on performance over the first 12-18 months.
- Store AOV runs at 2.5x online: Management expects this ratio to hold for New York as well, implying the physical channel is the primary driver of the AOV uplift.
- All previous smaller Mumbai locations have been shut: The company consolidated into the two large-format Mumbai centres, concentrating fixed costs and betting on higher productivity per square foot.
Abhishek Agarwal: "We did a shorter-tenor lease to understand how the dynamics would pan out. Depending on how we perform over the first 12-18 months of business, it's always easy basically to tune your rent up and down."
Working Capital & Inventory Model
- Inventory fell despite store expansion: Inventory declined from INR174 crores in Q1 FY26 to INR159 crores in Q1 FY27, driven by the breadth-over-depth model where mostly singular units are stocked and improved inventory management efficiency.
- The backorder model funds working capital: Customer advances rose from INR37 crores to INR49 crores, reflecting the model where customers pay upfront and wait for product, which management described as "show the bread but you don't really have to stock."
- Net working capital halved: NWC fell from INR105 crores to INR66 crores, primarily from the combination of lower inventory and higher customer advances.
- Borrowings are still rising: Borrowings increased from INR371 crores at FY26 end to INR436 crores at June 2026, indicating the business is not yet self-funding despite working capital efficiency gains.
- Inventory is expected to stay range-bound: If no further expansion is undertaken, inventory should remain around current levels, though management cautioned that quarterly numbers can be erratic and a cumulative view over the next few quarters will provide better clarity.
Abhishek Agarwal: "It's a unique way of retailing where you show the bread but you don't really have to stock because the customer is willing to wait and pay the money upfront in this particular industry."
Path to Profitability
- The EBITDA bridge is quantified: On a P&L basis, the company needs an additional INR45 crores of gross profit to reach EBITDA positive; on a cash basis (before lease costs), it needs INR29 crores of additional GP.
- A GP of INR55 crores would deliver zero EBITDA: Management provided this specific threshold on a P&L basis, giving investors a concrete milestone to track.
- PAT loss narrowed but remains deep: PAT improved from a loss of INR100 crores in Q1 FY26 to a loss of INR88 crores in Q1 FY27, with the improvement driven by operating leverage partially offsetting the higher cost base.
- Operating cash flow improved materially: Net cash used in operations narrowed from INR55 crores to INR19 crores, and free cash flow improved from -INR71 crores to -INR24 crores, reflecting the working capital discipline.
- Cost structure is stable from here: Marketing has been reducing, logistics is flat, and other expenses are a function of the large-format centre costs; no significant change is expected unless new stores are added.
Geographic & Channel Performance
| Market | Q1 FY26 GMV | Q1 FY27 GMV | Commentary |
|---|---|---|---|
| Mumbai | INR28 cr | INR50 cr | Two large-format centres now operational; all smaller locations shut. |
| Delhi | INR29 cr | INR39 cr | Southex Delhi fully operational since Q2 FY26. |
| Hyderabad | INR10 cr | INR16 cr | Growth from existing smaller-format presence. |
| USA | INR20 cr | INR29 cr | First quarter with Madison Avenue store; prior US business was online-only and deliberately trimmed. |
| UK | Not disclosed | Not disclosed | London store operating since 2019 plus online; grew despite long-tail trimming. |
- Online vs store dynamics: Store AOV is approximately 2.5x online AOV, and this ratio is expected to hold for New York, making the physical channel the primary luxury conversion engine.
- UK grew through the pivot: Unlike the US, the UK business grew despite the 2024-2025 trimming of the online long tail, suggesting the London store established in 2019 provides a stable base.
What Management Will Not Say
- No guidance, full stop: Management explicitly refused to provide any objective guidance, stating "any objective guidance at this point we would refrain from."
- No consignment disclosure: When asked for a breakup of inventory across outright purchase, consignment, and backorder models, management declined, calling the consignment portion "business-sensitive data."
- No seasonal quantification: Management would not provide a historical percentage for Q1's contribution to annual GMV, saying only that Q1 is the leanest quarter and numbers would be clearer after two more quarters.
- No self-funding timeline: When asked at what point the business becomes self-funded and what the targeted sustainable debt level is, management offered no specific timeline or target, advising investors to watch cumulative quarterly numbers.
- No qualitative growth outlook: An analyst asked whether the four large centres should drive exponential growth in FY27 before normalising in FY28; management declined to provide a qualitative view, stating FY27 will serve as the "scenario run."
Abhishek Agarwal: "I mean, honestly, any objective guidance at this point we would refrain from."
Guidance & Commitments
| Commitment | Specifics | Timeline |
|---|---|---|
| No further expansion | Immediately no significant expansion in sight; company wants the scenario run of the 4 large stores to play out first. | Current period |
| Cost structure stability | Q1 FY27 cost structure reflects current operating base; no significant change expected. | Unless store changes are made |
| Inventory range-bound | If no further expansion, inventory expected to remain around current range. | Cumulative view over next few quarters |
| New York lease flexibility | Shorter-tenor lease allows rent to be tuned up or down. | After 12-18 months of performance observation |
| Future expansion communication | Any change in expansion plans will be communicated in future quarterly calls. | At the time of decision |
| Clarity on trajectory | Numbers would be fairly clearer to the broader market on how the growth trajectory will pan out. | Over the next 2 quarters |
Key Metrics
| Metric | Q1 FY27 |
|---|---|
| GMV | ₹193 cr, vs ₹133 cr in Q1 FY26 |
| Revenue from operations | ₹119 cr, vs ₹106 cr in Q1 FY26 |
| Gross profit | ₹43 cr; gross margin 36%, flat vs Q1 FY26 |
| EBITDA | negative ₹11 cr, vs ₹4 cr in Q1 FY26 |
| PAT | loss of ₹88 cr, vs loss of ₹100 cr in Q1 FY26 |
| Net cash used in operating activities | ₹19 cr, vs ₹55 cr in Q1 FY26 |
| Free cash flow | negative ₹24 cr, vs negative ₹71 cr in Q1 FY26 |
| Average order value | ₹86K, vs ₹66K in Q1 FY26 |
| Inventory | ₹159 cr, vs ₹174 cr in Q1 FY26 |
| Net working capital | ₹66 cr, vs ₹105 cr in Q1 FY26 |
| Advance from customers | ₹49 cr, vs ₹37 cr in Q1 FY26 |
| Borrowings | ₹436 cr at June 2026, vs ₹371 cr at FY26 end |
| Mumbai GMV | ₹50 cr, vs ₹28 cr in Q1 FY26 |
| Delhi GMV | ₹39 cr, vs ₹29 cr in Q1 FY26 |
| USA GMV | ₹29 cr, vs ₹20 cr in Q1 FY26 |