Key Takeaways
- GMV surged 45% YoY to INR193 crores, powered by four large-format experience centers entering their first full operating year, while AOV jumped to INR86,000 as the luxury pivot accelerates.
- Operating losses widened as planned: EBITDA moved to negative INR11 crores from negative INR4 crores, absorbing the full cost structure of the FY26 store expansion, with management promising operating leverage in subsequent quarters.
- The balance sheet is tightening fast: inventory fell to INR159 crores despite four new large stores, and net working capital dropped from INR105 crores to INR66 crores, driven by the backorder model where customers pay upfront.
- The long-tail elimination is complete and working: active designer brands halved from 1,910 to 1,109, women's wear below INR35,000 GMV collapsed from INR162 crores to INR86 crores, yet total GMV and per-customer economics improved sharply.
- What to watch next quarter: whether the New York flagship's first six-month data shows traction, the pace of operating leverage as Q2 and Q3 seasonal strength kicks in, and any clarity on the path to self-funded operations.
The Large-Format Store Rollout
- Four experience centers opened in FY26 and now fully operational: Fort Mumbai and South Ex Delhi since Q2 FY26, Linking Road Bandra Mumbai opened end of March 2026, and the flagship Madison Avenue Manhattan New York store opened.
- All previous smaller Mumbai locations were shut and consolidated into the two large-format centers, making geography-level comparisons the only meaningful metric. Management does not track same-store growth by individual store, arguing the format change makes that comparison irrelevant.
- Q1 FY27 is the first quarter carrying the full cost structure of all four large stores, which is why the EBITDA loss widened: Q1 is the leanest quarter seasonally, and it establishes the fixed cost base for the year ahead.
- New York is an experiment with a shorter lease: management took a shorter-tenure lease to understand dynamics before committing, and will decide on the operational break-even path after observing FY27 performance. The first six months of data will appear in the US geography contribution next quarter.
- No immediate further expansion is planned: management wants the scenario from the four large stores opened last year to play out fully, and any future expansion plan changes will be communicated in future quarterly calls.
Abhishek Agarwal: "Q1 in itself is not operationally profitable as a business, but it also establishes your fixed cost structure for going forward. So the operating leverage which is delivered in the business because of the fixed cash flow usually reflects in the subsequent quarters of the business."
The Luxury Pivot & Long-Tail Elimination
- The deliberate shift upmarket is visible across every metric: AOV rose from INR22,000 in FY21 to INR76,000 in FY26 to INR86,000 in Q1 FY27, while women's wear above INR1 lakh GMV grew from INR187 crores in FY24 to INR312 crores in FY26.
- The long tail was aggressively trimmed: active designer brands dropped from 1,910 in FY24 to 1,109 in FY26, and women's wear below INR35,000 GMV collapsed from INR162 crores to INR86 crores, because those customers and designers collectively were not contributing enough gross sales to justify the complexity.
- Customer economics improved sharply as a result: average GMV per customer grew from INR67,000 in FY24 to INR108,000 in FY26, and the top 10,000 customers generated INR406 crores in GMV in FY26, up from just INR59 crores in FY21.
- Out of roughly 67,000 customers served in FY26, 50,000 contributed INR702 crores of the INR722 crores total GMV, demonstrating that the long-tail elimination concentrated revenue among higher-value customers without shrinking the top line.
- The gross margin logic is volume-to-value substitution: gross margin percentage is flattish across price points because it depends on commercial markdown agreements with brands, not product price, but absolute gross profit is far higher on luxury items. Management's framing: sell 100 products at 10x price for the same absolute GP as 1,000 products, with far less operational burden.
Abhishek Agarwal: "The below 35,000 was adding burden onto the platform from number of customers and designers both, who collectively were not contributing enough gross sales for us to maintain them."
Inventory & Working Capital Efficiency
- Inventory fell from INR174 crores in Q1 FY26 to INR159 crores in Q1 FY27 despite opening four large experience centers, because the breadth-over-depth model means buying singular units per store rather than depth in any SKU.
- The backorder model is a working capital engine: customer advances rose from INR37 crores to INR49 crores as more customers pay upfront for orders placed through the four large stores, directly reducing net working capital from INR105 crores to INR66 crores.
- Inventory was built up from FY22 in preparation for larger-format stores and higher price points, with the increment continuing until March 2025. Management now expects inventory, absent further expansion, to remain in the current range, with the trajectory becoming clearer over the next few quarters.
- Management declined to disclose the breakup of inventory across outright purchase, consignment, and backorder models, calling it business-sensitive information.
Abhishek Agarwal: "Since we don't buy depth of inventory, Ankit, it's important that we buy breadth, and breadth would typically buying singular units for each store. So if you walk into let's say any of the large Mumbai stores and it has hypothetically say 5,000 pieces, you can assume that all 5,000 pieces are different."
Geographic Performance
| Geography | Q1 FY27 GMV | Q1 FY26 GMV | Commentary |
|---|---|---|---|
| Mumbai | INR50 crores | INR28 crores | Two large-format centers now operating; all smaller locations consolidated. |
| Delhi | INR39 crores | INR29 crores | South Ex large-format center fully operational since Q2 FY26. |
| Hyderabad | INR16 crores | INR10 crores | Steady growth from existing presence. |
| USA | INR29 crores | INR20 crores | FY26 full-year USA GMV fell to INR77 crores from INR138 crores in FY24 because there was no store until March 2026 and the long-tail trimming removed lower-AOV business; this is not negative same-store growth. New York store data will reflect from next quarter. |
| UK | Not separately disclosed | Not separately disclosed | London store operating since 2019; despite trimming the online long tail in FY24-25, UK still had growth. Store and online are viewed together at omni-channel level. |
- Growth strategy is to deepen presence, not multiply locations: the focus is shifting existing markets to large-format experience centers where strong customer demand already exists, rather than simply increasing the number of locations.
Cost Structure & The Path to Operating Leverage
- Q1 FY27 cost structure reflects the post-expansion reality: salary costs ticked up, marketing was reduced, logistics stayed flat, and other expenses are linked to the large-format experience centers. This cost base now defines the cost structure for Q2 unless there is a change.
- Operating cash flow improved significantly despite the wider EBITDA loss: net cash used in operations improved from INR55 crores to INR19 crores, and free cash flow improved from negative INR71 crores to negative INR24 crores, driven by working capital efficiency.
- Borrowings rose from INR371 crores at FY26 end to INR436 crores at June 2026, driven by interest funding on outstanding debt and Q1 not being operationally profitable. Other finance costs linked to borrowings are expected to reduce as operational profit accrues and debt reduces, with a better trajectory visible a couple of quarters from now.
- Management explicitly declined to give margin guidance, requesting investors observe a couple of quarters to understand expense movement and cash flow patterns. The message: FY27 as the first full year with four large stores will provide a very clear scenario run for the future.
- Interest on lease liability and depreciation on right-of-use assets are not expected to change significantly unless store changes are made in future.
Abhishek Agarwal: "Honestly, any objective guidance at this point, we would refrain from. ... my request will be to observe it for a couple of quarters. I think you'll be able to figure out the answer for yourself."
Guidance & Commitments
| Commitment | Specifics | Timeline |
|---|---|---|
| Operating leverage delivery | Fixed cash flow operating leverage to reflect in subsequent quarters as Q1 establishes the cost base | Q2 FY27 onward |
| Inventory range | Inventory, absent further expansion, to remain in current range | Ongoing, clearer over next few quarters |
| Finance cost reduction | Other finance costs (borrowing-linked) to reduce as operational profit accrues and debt reduces | A couple of quarters from now |
| New York store data | First six-month performance data to reflect in US geography contribution | Next quarter (Q3 FY27) |
| No immediate expansion | Current four large-store scenario to play out before any new expansion decisions | FY27, with any changes communicated in future calls |
| Growth trajectory clarity | Next two quarters will make the growth trajectory fairly clearer to the broader market | Q3 FY27 |
Key Metrics
| Metric | Q2 FY27 |
|---|---|
| Revenue from operations | ₹119 cr, vs ₹106 cr in Q1 FY26 |
| Gross profit | ₹43 cr, gross margin 36%, flat vs Q1 FY26 |
| EBITDA | negative ₹11 cr, vs negative ₹4 cr in Q1 FY26 |
| PAT | loss of ₹88 cr, vs loss of ₹100 cr in Q1 FY26 |
| GMV | ₹193 cr, vs ₹133 cr in Q1 FY26 |
| Average order value | ₹86,000, vs ₹66,000 in Q1 FY26 |
| Advance received from customers | ₹49 cr, vs ₹37 cr in Q1 FY26 |
| Inventory | ₹159 cr, vs ₹174 cr in Q1 FY26 |
| Net working capital | ₹66 cr, vs ₹105 cr in Q1 FY26 |
| Net cash used in operating activities | ₹19 cr, vs ₹55 cr in Q1 FY26 |
| Free cash flow | negative ₹24 cr, vs negative ₹71 cr in Q1 FY26 |
| Borrowings | ₹436 cr at June 2026, vs ₹371 cr at FY26 end |
| Mumbai GMV | ₹50 cr, vs ₹28 cr in Q1 FY26 |
| Delhi GMV | ₹39 cr, vs ₹29 cr in Q1 FY26 |
| USA GMV | ₹29 cr, vs ₹20 cr in Q1 FY26 |