### **Company Overview** Silver Touch Technologies Limited (STTL) is a publicly listed Indian IT services and digital transformation company headquartered in Ahmedabad, Gujarat. Listed on both the **NSE (SILVERTUC)** and **BSE (543525)**, STTL has evolved from a computer sales and maintenance startup founded in 1992 into a full-service, global IT solutions provider with over **30 years of experience** and a strong legacy in e-Governance, enterprise digital transformation, and emerging technologies. The company employs **over 1,500 qualified IT professionals** and serves a diverse client base of over **2,000 global clients**, including government agencies, public sector undertakings (PSUs), and large enterprises across industries such as pharmaceuticals, manufacturing, BFSI, retail, healthcare, and transportation. --- ### **Leadership & Governance** Founded in 1995 by four engineering graduates, the company is co-led by **Mr. Vipul Haridas Thakkar**, Chairman & Managing Director, a seasoned leader with over 27 years of experience in e-Governance and enterprise IT. His strategic vision has steered the company from local IT services to a globally recognized digital transformation partner. --- ### **Global Presence & Structure** Silver Touch operates through a robust global delivery model: - **India**: Headquarters in Ahmedabad, with offices in New Delhi and Mumbai. - **International Subsidiaries**: - Silver Touch Technologies Inc. (USA, 2012) - Silver Touch Technologies Canada Limited (Toronto, 2021–22) - The company delivers projects across the **USA, UK, Canada, France, Germany, Australia, the Middle East**, and India. STTL is empaneled with the **Government of India** and various state governments and PSUs, reinforcing its credibility in public-sector digitalization. --- ### **Core Service Domains** STTL offers end-to-end digital transformation services across six key verticals: 1. **Digital Transformation & AI Services** 2. **E-Governance Solutions** 3. **SAP & Odoo ERP Services** 4. **System Integration** 5. **Cloud & Cybersecurity** 6. **Robotic Process Automation (RPA) & Intelligent Automation** It holds **CMMi Level 5 certification**, demonstrating excellence in process maturity and software delivery. --- ### **Recent Strategic Developments (2025)** #### **Key Contracts & Government Projects** - **Airports Authority of India (AAI) Contract**: In Nov 2025, STTL secured a major contract to deploy **secure communication systems and VHF Active Multicoupler networks** across **15 Indian airports**, enhancing Air Traffic Control (ATC) infrastructure and network security. This highlights STTL’s capability in mission-critical, high-stakes environments. - **National Medical Commission (NMC) Partnership**: Appointed as the **Managed Service Provider (MSP)** to modernize and operate the NMC’s nationwide digital ecosystem, reinforcing STTL’s leadership in digital public services. #### **Enterprise & International Projects** - **SAP S/4HANA Transformation**: Successfully delivered an SAP S/4HANA ERP transformation for a major Indian manufacturing conglomerate, consolidating over **20 plants** onto a unified cloud platform. Results include: - **25% reduction in process turnaround time** - Real-time analytics and integrated MIS for improved decision-making. - **UK Financial Services Cloud Migration**: Migrated a mid-sized UK financial firm to **Microsoft Azure**, implementing a comprehensive **cybersecurity framework** including SOC, vulnerability assessment, and GDPR compliance. Achieved: - **99.9% system uptime** - Full GDPR compliance and enhanced data protection. --- ### **Innovation & Strategic Focus Areas (2025)** #### **1. Generative AI & AI-Driven Products** STTL is a recognized leader in **Generative AI adoption**, leveraging AI/ML across sectors: - Launched **CHATGMP™** and **BatchSmart™** via its **AI4Pharma Tech Limited** joint venture (50.09% owned), targeting the pharmaceutical industry with AI-powered compliance and batch-release platforms: - **CHATGMP™**: Trained on 88,000+ FDA inspection records; provides real-time compliance guidance. - **BatchSmart™**: Automates batch record reviews across multiple plants with centralized dashboards. - Developed **enterprise AI chatbots**, including a smart grievance-tracking bot for the **Aaple Sarkar portal**, supporting multilingual (Hindi, Marathi, Gujarati, English), text-to-speech, and real-time API-based status updates. #### **2. High-Performance Computing (HPC) & AI Infrastructure** - Deployed **NVIDIA DGX A100-based HPC clusters** for research institutes (e.g., Institute for Plasma Research), combining AI and traditional HPC to accelerate scientific discovery. - Delivered GPU-powered HPC solutions with **petaflops-level performance**, MIG support, and high-speed interconnects for AI training in healthcare and life sciences. #### **3. Robotic Process Automation (RPA) & Cognitive Automation** - Implemented **AI-integrated RPA bots** for: - **Accounts Payable automation** using SAP and Azure Cognitive Services (98% accuracy). - **Bid tracking automation** for an international client, overcoming CAPTCHA and session timeout challenges. - **Tax and accounting automation** for CA firms, reducing manual effort by 95%. - **Timecard and payroll automation** for UK manufacturing firms, saving over 6,000 labor hours. #### **4. E-Governance & Citizen Services** - A leading **e-Governance solutions provider** in India, STTL delivers: - **Smart City** platforms - **Direct Benefit Transfer (DBT) Portals** - **Single Window Systems** - **Digital Governance & Mobile-First G2C/G2B platforms** - Developed the **Khel Mahakumbh portal** for the Sports Authority of Gujarat, managing 50+ lakh player registrations and one of India’s largest sports databases. #### **5. Cloud & Cybersecurity** - Offers **managed cybersecurity services** including **SOC-as-a-Service, VAPT, and identity management** with 24/7 monitoring. - Operates a **private cloud in the UK**, hosting SAP, HANA, and virtual desktops, with plans to expand cloud hosting and SaaS offerings. --- ### **Financial & Operational Strength** - As of **April 1, 2025**, market capitalization stood at **INR 8,367 million**. - Delivered **over 4,000 projects**, developed **1,000+ applications**, and completed **350+ ERP implementations**. - Over **20 AI/ML and AI infrastructure projects** delivered. - Strong **order pipeline** in government and enterprise digital transformation.