### **Overview** Tech Mahindra Ltd is a globally recognized leader in digital transformation, IT consulting, and business re-engineering services, serving over 1,100 clients across 90+ countries. With a workforce of approximately 148,000 professionals, the company combines deep industry expertise with next-generation technologies—particularly AI, 5G, blockchain, metaverse, and cloud—to deliver intelligent, scalable digital outcomes. As a member of the Mahindra Group, Tech Mahindra leverages synergies across sectors including automotive, real estate, finance, and sustainability to provide integrated, innovative solutions. In the **current period (Nov 2025)**, Tech Mahindra continues its aggressive push toward becoming a **"Digital Partner of Choice"**, with AI at the core of its client value proposition, organizational transformation, and strategic differentiators. --- ### **Strategic Focus & Core Business Lines** Tech Mahindra’s growth strategy, anchored in the **NXT.NOW™ framework**, centers around five pillars: **Connectivity, Experience, Cloud, Engineering, and Sustainability (CECES)**. The company serves high-impact verticals including **Telecom**, **BFSI**, **Manufacturing**, **Hi-Tech**, **Healthcare & Life Sciences**, and **Retail/CPG**, delivering scalable, end-to-end digital transformation. Key service lines contributing to revenue and innovation: - **Next-Gen Services** (AI-driven, cloud-native systems) - **Digital Enterprise Applications** (SAP, Salesforce, Oracle, ServiceNow) - **Engineering & R&D Services** - **Cloud & Infrastructure** - **Business Process Services (BPS/BPaaS)** - **Security & Sustainability** --- ### **Key Strategic Developments (2024–2025)** #### **1. Leadership in Artificial Intelligence & Agentic AI** Tech Mahindra has emerged as a **pioneer in sovereign, proprietary AI development**, uniquely positioned among global systems integrators (GSIs). - **TechM Orion – Enterprise AI Platform**: A next-generation **agentic AI platform** enabling autonomous and assisted workflows, now with over **300 enterprise-grade AI agents**. Orion supports full lifecycle transparency and governance, enabling measurable productivity gains. - **Sovereign Large Language Models (LLMs)**: - **Project Indus**: A homegrown LLM built from scratch (1.2B+ parameters), trained on Indian languages and industry-specific data. - **Garuda**: An LLM for **Bahasa Indonesia**, co-developed with a leading Indonesian telco, enabling localized customer service, content creation, and AI interactions. - Co-developing a **1-trillion-parameter indigenous LLM**, positioning Tech Mahindra among the largest AI model developers globally. - **AI Democratization & Adoption**: Over **79,000 employees trained in AI and GenAI**, with advanced certifications. AI is embedded into all service lines—from software development to BPO—to enhance productivity and scalability. - **Innovation Partnerships**: Strategic collaboration with **NVIDIA** to co-develop autonomous operations platforms using accelerated computing. Also partnered with **Google Cloud** and **Qualcomm** to integrate IndusQ LLM into AI development and on-device platforms. #### **2. AI-Driven Client Transformations & New Deal Wins** Tech Mahindra has secured a significant pipeline of AI-led transformation deals across industries: - **$816 million in new deal revenue** (Oct 2025), a **57% increase** on a last-12-month basis. - Notable client wins: - Multi-year **AI-driven transformation** with a global logistics leader to transition IT operations into a **productized, self-service model**. - Strategic partnership with a leading European telecom to implement **enterprise-wide autonomous operations** via AI & automation. - Engagement with a major **Asia-Pacific insurer** for core platform modernization through **AI and cloud-first transformation**. - Deal with a **semiconductor equipment manufacturer** to lead enterprise application transformation across SAP, data analytics, and AI. #### **3. Global Capability Centers (GCCs) & Strategic Ecosystem Leverage** Tech Mahindra is a preferred partner for multinationals setting up **Global Capability Centers in India**, combining delivery excellence with the **broader Mahindra Group ecosystem** (Mahindra Lifespaces, Mahindra Susten, Mahindra Finance). - Successfully established **GCCs under Built-Operate-Transfer (BOT) models** for European fintech and global apparel brands. - Offers **end-to-end, sustainable GCC setup** with accelerated deployment, including real estate, green infrastructure, and talent development. #### **4. Innovation in Next-Gen Technologies** Tech Mahindra is investing heavily in deep tech and Industry 4.0: - **Metaverse & Immersive Experiences**: - Launched **TechMVerse**, a foundational metaverse platform across 7 layers (Experience, Monetization, Spatial Computing, etc.). - Built **Meta Banking solutions** for Union Bank of India, featuring device-agnostic virtual banking lobbies. - Developed **digital twins** for automotive, telecom, and real estate clients using IoT and AI. - **Blockchain Leadership**: - Named to the **Forbes Blockchain 50** for **three consecutive years** (2023–2025), the only Indian IT firm to achieve this distinction. - Delivered transformative blockchain solutions in **NFTs, vaccine tracking, supply chain, and digital identity** for BFSI, healthcare, and government clients. - **5G & Network Transformation**: - A trusted partner for **7 of the top 10 global telecom operators**, with expertise in **private 5G, O-RAN, and autonomous network operations**. - Co-developed the **world’s first cloud-native 5G platform** for a Tier-1 Japanese carrier. - Partnered with **Rakuten Symphony, Cisco, and Airspan** as a preferred systems integrator for open RAN solutions. #### **5. Strategic Restructuring & Talent Development** - Appointed **Amol Phadke as Chief Transformation Officer** (Jul 2025), bringing deep expertise from Google, Telenor, and BT. - Launched **"TechM Zenith"**, a leadership development program in partnership with **INSEAD**, to strengthen internal talent. - Implemented **"AI Delivered Right"** strategy to help clients scale AI from PoC to full production with ROI focus. - Over **10,000 AI certifications** delivered via AQT Proficiency and NAD Learn platforms. #### **6. Recognition & Market Position** - Ranked a **Leader in the 2025 Gartner® Emerging Market Quadrant for Generative AI Consulting and Implementation Services**, with **#1 Future Potential**. - **Legacy Modernization as a Service (LMaaS)** platform received a **U.S. patent** for accelerating enterprise system modernization. - Recognized by the **Government of India** as a key player in the **Indian AI Mission**, supporting national AI leadership and ethical AI adoption. --- ### **Financial & Operational Highlights** - **New Deal Wins (Oct 2025)**: $816 million (LTM basis), up 57% YoY. - **Q4 FY25 New Contracts**: $798 million in total contract value. - **Q3 FY25 New Deals**: $745 million, driven by large multi-tower engagements in Telecom and Manufacturing. - **BFSI Revenue**: Over $1 billion annually, fastest-growing vertical. - **Key Market Penetration**: - 9 of top 10 global telecom companies - Over 50% of target Fortune 500 accounts in Manufacturing - 13 new Healthcare clients added in FY23 ---