Happy Square Outsourcing Services Limited, operating under the premium brand **White Force**, is a technology-driven, integrated HR outsourcing and staffing solutions provider. Headquartered in Jabalpur, Madhya Pradesh, the company has established a **Pan-India presence** across **20+ states** and **25,000 pin codes**, serving over **65 industries**. The company is currently transitioning from a regional manpower provider to a diversified human resources and agricultural support services firm, leveraging proprietary AI technology to scale operations. --- ### Specialized Workforce Verticals & Service Portfolio The company provides end-to-end human capital management through several specialized service lines, catering to both private and public sectors: * **General & Flexi Staffing:** Deployment of workforce for fixed durations on client projects while maintaining associates on the company's payroll. As of **March 31, 2025**, the company had **5,802 personnel** deployed. * **Industrial & Technical Staffing:** A specialized vertical for manufacturing, sourcing technical roles such as **Degree/Diploma Engineers**, **ITI Technicians**, and production staff. * **Recruitment Process Outsourcing (RPO) & Executive Search:** Full-cycle recruitment including high-end leadership hiring for **CXO, CFO, CEO, and COO** roles. This operates on a **one-time placement fee** basis. * **Apprentice Staffing:** Registered **Third Party Aggregator (TPA)** under **NSDC** since **2023** for Central Government Apprenticeship Programs. * **Payroll & Compliance Management:** Comprehensive processing of salaries, tax computations, and end-to-end labor law compliance (**PF, ESI, and statutory registrations**). * **Facility Management:** Tailored solutions for office management and site maintenance. * **Agricultural Support (New Vertical):** Recently expanded scope (approved **February 2026**) to include farm labor supply for primary agricultural operations, horticulture, and animal husbandry. --- ### Proprietary Technology & Digital Ecosystem The company utilizes a "tech-first" approach to automate the recruitment lifecycle, which significantly reduces turnaround times and operational overhead. | Platform | Core Function | Key Impact & Features | | :--- | :--- | :--- | | **white-force.com** | **Job Portal** | Proprietary platform with **1,000,000+ registered candidates** and **3,000+ active postings**. | | **White Force Plus** | **AI-powered ATS** | In-house **Applicant Tracking System** achieving an industry-leading turnaround time of **60 hours**. | | **White Force Payroll** | **HRMS Portal** | Web-based automation for payroll and attendance; saves up to **50% of HR professionals' time**. | **Key Technological Value Propositions:** * **Scalability:** Architecture designed to accommodate growing workforces and evolving compliance requirements. * **Data Assets:** Integration with **Happiest Resume Services** (a group company) to maintain a live, massive candidate database. * **Security:** Holds **ISO 27001** (Information Security) and **ISO 9001:2015** (Quality) certifications. --- ### Sectoral Expertise & Market Reach The company targets high-growth sectors, particularly those supported by India's **Production Linked Incentive (PLI)** schemes: * **IT & Digital:** Focuses on niche technologies including **AI/ML, Cloud, DevOps, UI/UX, Cyber Security,** and **Product Engineering**. * **Automobile:** Specialized recruitment for **chassis, suspension systems, electronics,** and **body styling**. * **BFSI & Consulting:** Placements in **risk advisory, taxation, assurance,** and **transaction advisory**. * **Public Sector:** Aggressive expansion into government contracting via the **GeM portal**, currently operating in **4-5 states** with a mandate for **nationwide expansion**. --- ### Recent Contract Wins & Order Book (FY 2025-26) The company maintains a robust pipeline of domestic work orders, with a significant concentration in the power and defense sectors. | Date | Client | Nature of Service | Approx. Value (₹ Cr) | | :--- | :--- | :--- | :--- | | **Nov 2025** | Various | 2 New Tenders | **19.4900** | | **Jan 2026** | MPPTCL (Multiple) | 1 New / 5 Extensions | **2.3100** | | **Sep 2025** | Various Clients | Monthly Total Manpower | **2.3000** | | **Oct 2025** | Hindustan Copper Ltd | New Tender | **1.6900** | | **Apr 2026** | MPPGCL - Birsinghpur | Manpower Supply | **0.5259** | | **Sep 2025** | MPPGCL - Pench | Manpower Supply | **0.5129** | | **Mar 2026** | MPPTCL (Jabalpur) | New Work Order | **0.1834** | | **Apr 2026** | Yantra India (Defence) | Manpower Supply | **0.1830** | --- ### Financial Performance & Contribution (FY 2024-25) The company demonstrates significant operational scale, managing substantial capital flows related to contract workforce salaries and statutory compliance. | Metric (Standalone) | Value (FY 2024-25) | | :--- | :--- | | **Total Turnover** | **₹97.41 Crore** | | **Net Profit** | **₹5.94 Crore** | | **Workforce Salary Payouts** | **₹1,16,640 Crore** | | **GST Contribution** | **₹24,168 Crore** | | **EPF Contributions** | **₹14,580 Crore** | | **ESI Contributions** | **₹3,044 Crore** | *Note: Approximately **40%** of total salary payouts are directed toward social security.* --- ### Strategic Leadership & Governance To address periods of inadequate profits and drive the next phase of growth, the company has restructured its leadership and fiscal policies: * **Executive Appointments:** **Mrs. Shraddha Rajpal** was appointed **Managing Director** (5-year term) and **Mrs. Poonam Rajpal** as **Whole Time Director** (3-year term) effective **February 2026**. * **Fiscal Discipline:** Executive remuneration for the Whole Time Director is capped at **₹30,00,000 per annum** to maintain lean operations during growth phases. * **Governance:** Operates a formal **Whistle Blower Policy** under **Section 177(10) of the Companies Act, 2013**, ensuring direct access to the Audit Committee for reporting unethical behavior. --- ### Risk Management Framework The company identifies and mitigates risks through a structured framework overseen by the Board: * **Strategic Risks:** Vulnerability to **economic recessions** causing hiring freezes; disruption from **AI and Automation** displacing traditional roles. * **Operational Risks:** High **turnover rates** in temporary staffing; **client dependency** on a limited number of key accounts; rising costs of **onboarding and recruiting**. * **Compliance Risks:** Constant evolution of **labor laws** and potential **legal liabilities** regarding worker misclassification (contractor vs. employee). * **Market Risks:** Intense competition from **online job platforms** and global agencies impacting pricing power.