# 1. Financial Performance ## A. Key Figures * **Gross Revenue:** **₹24,240 Cr** Q4 (+7.7% YoY) · **₹92,620 Cr** FY26 (+4.0% YoY) * **IT Services Revenue (CC):** **$2.64 Bn** Q4 (-0.2% YoY) · **$10.35 Bn** FY26 (-1.6% YoY) * **Operating Margin (IT Services):** **17.3%** Q4 (-20 bps YoY) · **17.2%** FY26 (+20 bps YoY) * **Adjusted Net Income:** **₹3,490 Cr** Q4 (+3.7% QoQ) · **₹13,430 Cr** FY26 (+2.2% YoY) * **Adjusted EPS:** **₹3.33** Q4 (+3.7% QoQ) · **₹12.80** FY26 (+2.1% YoY) * **Operating Cash Flow:** **₹3,170 Cr** Q4 (90.1% of NI) · **₹14,930 Cr** FY26 (112.6% of NI) ## B. Revenue Growth * **Headline:** Reported revenue showed mid-to-high single-digit annual growth, though constant currency metrics indicate a slight underlying contraction in IT Services. * **Headline:** Full-year performance was impacted by a **$132.9 million** foreign currency headwind, necessitating adjustments for comparable growth analysis. * **Headline:** Revenue reporting now incorporates adjustments for business divestments to isolate the performance of strategic core assets. ## C. Margins & Profitability * **Headline:** Operating margins remained resilient and stable throughout the fiscal year, fluctuating within a narrow band despite macroeconomic pressures. * **Headline:** Bottom-line results were impacted by a **₹275.6 Cr** one-time charge related to the implementation of the new Labour Code affecting gratuity and leave encashment. * **Headline:** Profitability was supported by significant non-operating contributions, including **₹3,649 Cr** in finance and other income. ## D. Cash Flow * **Headline:** Exceptional cash conversion efficiency maintained, with full-year free cash flow exceeding net income at a **101.4%** conversion rate. * **Headline:** While annual operating cash flow remains robust relative to earnings, it saw a double-digit percentage decline compared to the previous fiscal year. ## E. Balance Sheet * **Headline:** Significant shift in debt profile as non-current borrowings were aggressively reduced in favor of current loans and bank overdrafts, which rose to **₹16,591 Cr**. * **Headline:** Asset base expansion driven by a substantial investment portfolio of **₹43,768 Cr** and a stable cash position exceeding **₹10,500 Cr**. * **Headline:** Derivative liabilities saw a sharp spike to **₹1,098 Cr**, up from **₹97 Cr** in the prior year, reflecting increased hedging or currency volatility. --- # 2. Operating Segments ## A. Key Figures * **IT Products Revenue:** **₹250 Cr** Q4 ($26.9M) · **₹690 Cr** FY ($74.0M) * **Segment Profit (FY):** **62,896** Americas 1 · **53,138** Americas 2 · **31,083** Europe · **14,955** APMEA * **Vertical Mix (FY):** **34.1%** BFSI · **18.4%** Consumer · **17.0%** Energy, Mfg & Resources · **16.0%** Tech & Comm · **14.5%** Health ## B. IT Services Units * **Stagnant Annual Growth:** Full-year performance reflected a marginal decline in reported revenue and a sharper contraction on a constant currency basis. [2, 19] * **Strategic Consulting Wins:** Capco secured a high-value engagement with a UK energy leader to deploy a **Capability as a Service (CaaS)** model, focusing on specialist skill access and cost optimization. * **GCC Expansion:** Partnering with a Southeast Asian manufacturer to establish a **Global Capability Center** for remote asset operations and technical support across multiple plants. * **Profitability Divergence:** Americas 1 remains the primary profit engine, while Americas 2 experienced a notable year-over-year decline in segment results. ## C. IT Products Performance * **Significant Scale-up:** The segment witnessed a substantial revenue surge, increasing from **2,692** in FY25 to **6,940** in FY26. * **Synergistic Sales:** Revenue is primarily derived from hardware and SaaS software value-added reselling, often bundled within larger IT Services outsourcing contracts. * **Quarterly Contribution:** The final quarter contributed **₹252.1 Cr** to the total annual product revenue. ## D. Geography & Vertical Mix * **Regional Growth Variance:** APMEA led quarterly growth with strong double-digit YoY gains, while Americas 2 faced a significant contraction of **-6.3% YoY**. * **Market Concentration:** The Americas regions collectively represent over **60%** of the total IT Services revenue mix, with Americas 1 serving as the largest Strategic Market Unit. [15, 17] * **Sector Resilience:** Technology and Communications emerged as the fastest-growing vertical in Q4 (+12.4% YoY), contrasting with weakness in the Energy, Manufacturing, and Resources sector. * **BFSI Dominance:** Banking, Financial Services, and Insurance remains the anchor vertical, contributing over one-third of total firm revenue. --- # 3. Customer Metrics ## A. Key Figures * **Total Bookings (Q4):** **$3,455M** (+3.2% QoQ CC) · **$3.5B** (+3.2% QoQ CC) * **Large Deal TCV (Q4):** **$1,440M** (+65.1% QoQ CC) · **$1.4B** (-18.5% YoY CC) * **Full Year Bookings (FY26):** **$16.4B** Total (+14.0% YoY CC) · **$7.8B** Large Deals (+45.4% YoY CC) * **Client Concentration (FY26):** **4.6%** Top 1 · **14.3%** Top 5 · **23.7%** Top 10 * **Customer Count:** **1,233** Active · **216** New Additions ## B. Bookings & TCV * **Large Deal Momentum:** Full-year performance was characterized by a significant surge in large-scale mandates (contracts **>$30M**), which now account for nearly half of total annual bookings. * **Quarterly Dynamics:** While Q4 showed robust sequential growth in large deal TCV, year-over-year comparisons for the quarter remained pressured in constant currency terms. * **Guidance Alignment:** Quarterly revenue performance of **$2,651 million** successfully landed within the firm's restated guidance range. ## C. Client Concentration & Retention * **Revenue Stability:** The business maintains an exceptionally high retention profile, with the vast majority of revenue generated from the existing client base. * **Diversified Portfolio:** Revenue remains well-distributed across the portfolio, with the largest single client accounting for less than **5%** of total turnover. ## D. High-Value Distribution & Wins * **Strategic Transformation:** Secured a landmark consulting-led engagement with a **major US retailer** to deploy AI-enabled store intelligence and mobile operational frameworks. * **Tiered Growth:** The high-value client pyramid is anchored by **16 accounts** generating over **$100 million** and **183 accounts** exceeding the **$10 million** threshold. --- # 4. Operational Execution ## A. Key Figures * **Headcount:** **242,156** Total Closing Employees * **Utilization:** **84.5%** Net excluding trainees * **Attrition:** **13.8%** Voluntary TTM * **Offshore Mix:** **61.1%** As a percentage of services * **Project Mix:** **54.3%** Revenue from Fixed Price Projects (FPP) ## B. Workforce & Utilization Dynamics * **Global Scale:** Maintains a massive operational footprint with over **230,000** personnel across **65 countries**. * **Efficiency Benchmarks:** Achieved healthy utilization levels and a stable offshore delivery mix, supporting operational leverage. * **Sales Support:** Total headcount includes a dedicated cohort of **14,574** sales and support staff specifically for IT services. ## C. Attrition & Delivery Trends * **Talent Retention:** Voluntary attrition remains controlled at low double-digits, with specialized DOP post-training attrition at **9.7%** in the final quarter. * **Revenue Model:** Over half of total revenue is derived from Fixed Price Projects, indicating a significant shift toward outcome-based delivery. ## D. Cost Structure * **Service Delivery Costs:** Total cost of revenues reached **INR 171,914 million**, with IT Services representing the overwhelming majority of the expense base. * **Overhead Profile:** Full-year operating expenses were characterized by **₹59,216 million** in selling and marketing and **₹61,434 million** in G&A. * **Financing Costs:** Annual finance expenses stood at **₹14,577 million** for the period ending March 31, 2026. --- # 5. Technology & Innovation ## A. AI Native Strategy * **Business Model Pivot:** Transitioning to a "services-as-a-software" model via the AI Native Business & Platforms unit, highlighted by a strategic deal with Olam Group. * **Consulting-Led AI Integration:** Partnering with global financial and medtech leaders to embed Responsible AI frameworks and modernize regulatory compliance through the Wipro Intelligence™ suite. * **GCC & Operating Models:** Defining enterprise AI roadmaps for Global Capability Centers (GCCs) to implement predictive monitoring and proactive technical alerting. ## B. Platform Performance * **Automation & Cost Optimization:** Deploying WEGA, WINGS, and PayerAI platforms across health insurance and retirement services to automate claims, billing, and enrollment while reducing cost-to-serve. * **Agentic AI Adoption:** Implementing agentic AI-powered services for ABB Group to modernize digital workplaces and supply chain operations across multilingual environments. * **Infrastructure Modernization:** Executing multi-year renewals with global technology and manufacturing leaders to integrate IT infrastructure into unified, AI-enabled managed services models. * **Market Leadership:** Achieved **Horizon 3 – Market Leader** status in HFS Horizons reports for both Agentic Services and Next-gen IT Infrastructure Services for **2026**. ## C. Strategic Partnerships * **Analyst Recognition:** Secured "Leader" rankings in **2025 and 2026** reports from ISG, Everest Group, and Avasant across sectors including Life Sciences, Telecom, and Hybrid Cloud. * **Co-Innovation Ecosystem:** Leveraging the Wipro Innovation Network to integrate R&D from labs, academia, and global tech communities into client-centric solutions. --- # 6. Capital Allocation ## A. Key Figures * **Share Buyback:** **₹15,000 Cr** ($1.6B) Total Value · **60,00,00,000** Shares (5.7% of equity) · **₹250** Price per share * **Dividends:** **₹11** Interim dividend designated as final for FY'26 * Annual CapEx: ₹15,603 Cr PPE purchases · ₹758 Cr Asset sale proceeds ## B. Share Buyback & Shareholder Returns * **Significant Capital Return:** The Board approved a substantial buyback program representing over 5% of total paid-up capital, signaling confidence in the balance sheet. * **Dividend Finalization:** Total payout for the fiscal year is anchored by the previously declared interim distributions, now formalized as the final dividend. ## C. Capital Expenditure & Talent Metrics * **Investment Intensity:** Full-year capital expenditure was significantly higher than the final quarter's run rate, with net annual PPE investment reaching **INR 14,845 million**. * **Operational Stability:** The company maintained a voluntary attrition rate of **13.8%** on a trailing 12-month basis alongside its capital allocation maneuvers. --- # 7. Risks & Market Factors ## A. Key Figures * **Revenue Mix by Currency:** **61%** USD · **11%** GBP · **9%** EUR · **5%** INR · **4%** AUD · **3%** CAD ## B. Macroeconomic & Competitive Risks * **Operational Headwinds:** Growth prospects remain sensitive to intense IT sector competition, domestic wage inflation, and the critical challenge of attracting high-skill talent. * **Geopolitical Exposure:** Performance is subject to volatility from global economic shifts, political instability, and international conflict. * **Regulatory Constraints:** Potential legal restrictions on capital raising and international M&A activity pose risks to inorganic growth strategies. ## C. Currency & Contractual Risks * **FX Sensitivity:** Top-line performance is heavily indexed to the **USD**, which accounts for over sixty percent of total revenue, followed by significant exposure to the **GBP** and **EUR**. * **Execution & Delivery Risks:** Future results are vulnerable to margin erosion from time and cost overruns on fixed-price contracts and high client concentration. * **Infrastructure & Mobility:** Business continuity is contingent on stable telecommunications networks and the navigation of increasingly restrictive immigration policies. --- # 8. Guidance & Outlook ## A. Key Figures * **IT Services Revenue Guidance:** **$2,597M – $2,651M** Q1 FY26 Range * **Revenue Growth (CC):** **-2.0% to 0%** Sequential * **Exchange Rate Assumptions:** **₹92.35** USD/INR Guidance Rate · **₹93.83** USD/INR Reporting Rate ## B. Revenue Projections * **Conservative Near-Term Outlook:** Management projects a sequential contraction to flat growth for the IT Services segment in the upcoming quarter. * **Currency Benchmarking:** Outlook is modeled on specific cross-currency assumptions, including GBP/USD at **1.34** and Euro/USD at **1.17**. ## C. Reporting Methodology * **Constant Currency Framework:** Revenue performance is normalized using prior-period exchange rates to isolate underlying business momentum from FX volatility. * **Convenience Translation:** Financial reporting as of March 31, 2026, utilizes a certified translation rate of **₹93.83** per U.S. Dollar for unaudited figures.